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Parkway Toyota of Boston

West Roxbury, MA

4.8
1,365 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us. We believe in forming long-term relationships that are built on trust and integrity. The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life. We believe that our team deserves to work in a supportive, competitive, family environment. Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends. We believe in respecting your time and intelligence. We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure! Lastly, we want to share our passion with you. We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
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1605 VFW Pkwy

West Roxbury, MA

02132

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Showing 1,365 reviews

July 14, 2010

I think he was very professional, honest and kind. He I think he was very professional, honest and kind. He was a good listener. He explained very well and made us very comfortable. I really enjoyed ta More

by clothojhj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Rodrigue
July 13, 2010

The new car I bought was initially through Internet from Carperks. Chan and Jason immediately emailed and called me with good quote. In addition to the quote of Toyota Camry Hybrid 2011, Chan was kind enoug More

by houzexu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Preval, Channara Buth, Jason Rahill
July 10, 2010

We had to wait a pretty long time for the minivan we were looking for. It seems Toyota was not informing the dealer about the exact arrival of the shipment which was pretty frustrating. Felix was our sal More

by Guru Prasad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Rodrigu
July 09, 2010

Felix is always very friendly and straight forward in his dealings with us. We bought a Prius from him in December 2008 and he was very pleasant to deal with so we came back this past month to buy a Corolla. More

by dtabachnik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Rodriguez
July 01, 2010

He was a good salesman. His polite and funny traits made him able to sell us the car. He worked with us for 3-5 hours and stayed late in order to close the deal. Special thanks to Pablo as well for helping More

by jmzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Rodriguez
June 29, 2010

The customer service was superb and I felt that the extra time and attention that was givven to my family was exceptional. I plan on making all of my future purchases with this dealership. We appreciate all More

by jfishman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Rodriguez and Tony Roberts
June 28, 2010

I was referred to Prime Toyota through a friend who had recently purchased a car at the dealership and had a good experience there. I am happy to report that after my experience working with Felix and Mac, More

by dogles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix R. Rodriguez, Murdock M. MacRae
June 16, 2010

Andrew was a very pleasant gentleman to deal with.I discussed the type of car and features that I was looking for,with Andrew.Actually I went to another dealer before going to prime toyota and I told More

by jaimol joseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
andrew h fenno
June 13, 2010

Overall, I had a very good experience dealing with Mr. Vivas. he was friendly, honest and very helpful. He helped me get the car I was looking for at a reasonable price (I am leasing) and helped me negoti More

by Silvia Golijov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Vivas
June 08, 2010

This dealership was amazing. The best I have ever dealt with. My boss referred me to them and I know refer everyone I know as well. Patrick was such a great help he was clear and to the point. He spent a g More

by alitchfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Chahwan
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