
Parkway Toyota of Boston
West Roxbury, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I cannot imagine a worse car buying experience. I went through the negotionation process, and was told my price was unreasonable and no one was going to be able to hit it. The sales manager pulled the usu through the negotionation process, and was told my price was unreasonable and no one was going to be able to hit it. The sales manager pulled the usual "I can only hold this price for you today" sales trick, to which I responded with a "sorry, no can do today". I proceeded to go to another dealership the next day which met my price point, and without a lot of negotiation! The sales mgr emailed me the next day looking to make a deal...AGAIN...and I told him that it was too late. I have already made a deal somewhere else...to which he responded "Are you serious?". It was the rudest contact I have ever had with a sales person in my life. He continued to email me, it was borderline harassment. I would not recommend this dealership to anyone. More
Eduardo Vivas Gonzalez is an exceptional saleman. From the moment I step into the dealership. He introduced himself right away. He was very courteous and informative. I explained what I wanted. He wasted the moment I step into the dealership. He introduced himself right away. He was very courteous and informative. I explained what I wanted. He wasted no time and proceeded to accomodate with what I wanted to see. At the time I wasn't ready to purchase. He informed me that it is ok if I am not ready to purchase there are many other options. He went above and beyond what was expected. He listened. He contacted me when he said he would. He went over every thing in great detail. This led me to the decision to lease a car. I felt this was the ideal thing to do at the time. Eduardo left no stones unturned. He reasurred me that whatever he did not know, he would find someone who does. He made certain I received exactly what I wanted. I feel very pleased with my purchase. I will definitely refer others to Prime toyota in West Roxbury because of the exceptional service I received from Eduardo Vivas Gonzalez. More
Prime Toyota was the first dealership I started looking for my new Tundra. I Was greeted by Douglas Quintana, who i told I would not be buying a truck for two weeks. I felt Douglas kept the whole deal low for my new Tundra. I Was greeted by Douglas Quintana, who i told I would not be buying a truck for two weeks. I felt Douglas kept the whole deal low Pressure, after having been to several other dealerships. Douglas is a true gentleman, who was extremely helpful through out the whole deal. I will be recommending Douglas in the future. Eric LaBorne More
my husband and i and our three week old daughter went into prime with the idea of just test driving we walked out with a 2010 toyota camry xle! the service we experienced was above all professional and into prime with the idea of just test driving we walked out with a 2010 toyota camry xle! the service we experienced was above all professional and most of all comfortable! the no preasure sales tactic was great and the frindliness of every person at the dealership was terrific! i would totally reccomend mike bongazone to all my friends and relatives! he is awesome! by the way mike i will let u know if we need a minivan in the future! lol!!!!! More
Felix saved a sale by his professional Salesmanship and Customer Service. My wife and I have been doing business with Clair prior to Prime since 1984. We now have purchased three vehicles from Prime. Alth Customer Service. My wife and I have been doing business with Clair prior to Prime since 1984. We now have purchased three vehicles from Prime. Although this experience sarted out poorly Felix and Tony worked to over come that poor experience. Bill Bingham More
As I was driving by the dealership, I noticed a black Toyota Highlander that caught my attention. I pulled into the dealership and looked inside the vehicle and knew that it was what I wanted. After me Toyota Highlander that caught my attention. I pulled into the dealership and looked inside the vehicle and knew that it was what I wanted. After meeting with Mr. Eduardo Vivas-Gonzalez, I wanted the vehicle even more. Mr. Vivas-Gonzalez was very professional and courteous. I gave the ratings because the entire car buying experience which I thought would be difficult was made easier by the staff at Prime. I said the price was "ok" because I thought that given the number of miles on the vehicle, it should of been lower than the $15499. The overall experience was great and I would recommend it to my friends and family. More
We bought a new car from Felix last year and were very happy with him. Whenever we have questions and concerns we called him or went to talk to him like old friends. We all like him and trust him. We al happy with him. Whenever we have questions and concerns we called him or went to talk to him like old friends. We all like him and trust him. We also bought an used car from him last year. It was also a very pleasant experience. We will continue to a loyal customer to Toyota and will more customers to it in the near future. Wan and Nancy More
I have purchased many vehicles since the time I started driving through various manufacturers and dealerships. Prime Toyota-Sion is a world class operation. The sales consultant (Felix) has the knowledge driving through various manufacturers and dealerships. Prime Toyota-Sion is a world class operation. The sales consultant (Felix) has the knowledge to continue making Prime the dealership it is. I had no idea that they existed unitl I did the search for my new truck. I will send people I know to do business at Prime new or used. George Lukin More
I had a very good experience at Prime Toyota. After visiting 5 other dealerships I can easily say that the folks at Prime were the best to deal with. Felix Rodriguez and Mike Burke were very profession visiting 5 other dealerships I can easily say that the folks at Prime were the best to deal with. Felix Rodriguez and Mike Burke were very professional and friendly. This is our second car purchased at Prime. Highly recommended! More
BEST Car shopping experience of my life. No Pressure, straightforward, direct, understanding. These guys are THE PREMIER dealers for 1 reason. They take care of you from beginning to end. Especially Feli straightforward, direct, understanding. These guys are THE PREMIER dealers for 1 reason. They take care of you from beginning to end. Especially Felix Rodriguez & Mike Burke. BUY YOUR CAR HERE!!!! More