Parkway Toyota of Boston

Felix Rodriguez, my used car dealer, was very kind, and I wss satisfied by his quick responce on my demands. .................................................................................................. wss satisfied by his quick responce on my demands. ................................................................................................................................................. More

Patrick was very professional and respectful. I first went to Boston Scion at Commonwealth Ave. and the salesman there was arrogant to me when we discussed pricing. 2 Opposite experiences from one deale went to Boston Scion at Commonwealth Ave. and the salesman there was arrogant to me when we discussed pricing. 2 Opposite experiences from one dealer to the other. I would not hesitate to recommend Prime Scion and Patrick to family and friends. More

This dealership does an excellent job answering customer questions. Our sales person adapted graciously to our desire to negotiate on price. And the sales manager he brought in negotiated fairly, causing us questions. Our sales person adapted graciously to our desire to negotiate on price. And the sales manager he brought in negotiated fairly, causing us to reach a deal satisfactory to all parties. More

I live in Connecticut and shopped several dealershipships I live in Connecticut and shopped several dealershipships on the internet. I stumbled across Prime Toyota when I googled the vehicle I wanted and g I live in Connecticut and shopped several dealershipships on the internet. I stumbled across Prime Toyota when I googled the vehicle I wanted and gave them a call. They gave me a great price the first time, and threw in a remote, no other dealer would even talk to me at that price. Handled everything over the phone,e-mail, and everything was ready when I arrived to pick up my car. Great service, best price, what more can I ask? Worth the drive! More

I came into the dealership the morning after the big recall of many of the Toyota cars. I had done some research on the car that I was interested in so I was not just there to look around. I asked to se recall of many of the Toyota cars. I had done some research on the car that I was interested in so I was not just there to look around. I asked to see a sales person and I was told they would be with me in a moment. Stan was patient with me because I was trying to decide between the Prius 3 and the Prius 4. He showed me a book that listed the differences and then we took a ride in the Prius 4. I liked it a lot but I decided on the Prius 3. Saving the extra money for a security system and other options to keep the car I bought in good working order . Mike was very helpful in explaining the options and gave me a work sheet he had prepared and let me take it home to decide on the extra's I wanted. I called the next day with my selections and I got my new Blue Prius the very next day ready to drive off the lot. Stan spent a lot of time going over the car as he did when I came the first day. It is somewhat different driving a hybrid then a SUV. Stan was patient with me and showed me every aspect of the car and we drove around the lot again to make sure I was comfortable with the car. I had leased two Rav 4's in the past when the dealership was owned by Clair. I had not been back here in 5 years and I found Stan and Mike to be very respectful of me and open to my questions. I traded in my Subaru Forester and bought the Prius. Now I hope to enjoy driving and not going to the gas station every week and leaving forty dollars there. I must say that Stan had to put up with a very cold and windy day changing plates , removing my easy-pass and dog sticker. He did it with great enthusiasm and I know he was very cold. It was a great day overall and as much as it was a great experience I hope to keep this car for a very long time and enjoy helping the environment. Maybe in10 years I will be ready to trade it in for a new Prius Great day, Great customer service and great Car! More

I thought Eduardo was great. He was attentive but not overbearing. It was a pleasure doing business with him and I would buy from him again. I deal with Pablo (I apologize, but I cannot recall his last overbearing. It was a pleasure doing business with him and I would buy from him again. I deal with Pablo (I apologize, but I cannot recall his last name) to do the paperwork. He was calm, patient and efficient. More

Eduard was very professional, polite and helpful. He determined our needs and found the car that matched them. He let us make up our minds and did not push us to choose a vehicle that we did not want o determined our needs and found the car that matched them. He let us make up our minds and did not push us to choose a vehicle that we did not want or need. We were able to negotiate the price with his manager to arrive at one that we thought was fair. More

Emile was very helpful in finding the car we were looking for, at a price we were willing to pay. As we are newcomers to America, he was very informant about the whole procedure and explained everything very for, at a price we were willing to pay. As we are newcomers to America, he was very informant about the whole procedure and explained everything very fully. We would certainly recommend him and his company to anyone looking for good service in a very friendly environment. More

The two gentlemen that I worked with directly were great. Friendly, knowledgeable (particularly Pablo) and seem to have our best interest at heart. We purchased a new car there this winter. These two real Friendly, knowledgeable (particularly Pablo) and seem to have our best interest at heart. We purchased a new car there this winter. These two really made the deal happen. The back room guys almost lost the deal. Of course, I don't know their names. After they signed the P and S agreement, the backroom guys attempted to change the deal by slipping some extra costs onto the sheet, expecting us to sign. Dirty, foul and nasty. We almost walked out. Not in an attempt to bluff either. I couldn't believe that they would break their word so blatantly. Edwardo saved the deal holding his superiors to their word and agreement. In the end we got a great deal and I left feeling as positive about two cars salesmen as possible and a negative about another sales manager as possible. More

Our experience with Prime Toyota West Roxbury could not Our experience with Prime Toyota West Roxbury could not have been better. The moment we entered the dealership my wife and I were greeted by a very Our experience with Prime Toyota West Roxbury could not have been better. The moment we entered the dealership my wife and I were greeted by a very pleasant salesman named Patrick.He politely led us to his desk and asked us what we were looking for in a car purchase.He listened to all our needs and concerns first; and then proceeded to explain how Prime could meet those needs. At no time did we feel that he was trying to pressure us into buying `more car` than we needed. Patrick did a GREAT JOB putting us in the right car for the right price. THANK YOU PATRICK!!!!!!! When it came time to financing the purchase;Prime Toyota could not have worked harder for us. Mike and Tony did everything they could to get us the BEST DEAL possible. They listened to our budget concerns(especially my wife`s);and came back with a more than fair price. THANK YOU MIKE AND TONY!!!!!!!!!!! Prime Toyota struck my wife and I as a place that works hard to get repeat business. Everything they do is designed to make you feel completely happy with your purchase.Both my wife and I would highly recommend Prime Toyota to anyone who is interested in buying a car. Again,THANK YOU PATRICK MIKE AND TONY!!!!!!! More