Parkway Toyota of Boston

I cannot say enough great things about my experience with Prime in West Roxbury and specifically, my experience with Felix Rodriguez. Felix was so personable and fun to work with. He made sure we were comple Prime in West Roxbury and specifically, my experience with Felix Rodriguez. Felix was so personable and fun to work with. He made sure we were completely comfortable with every step of the sales process and was genuinely enjoyable to be around! He never conveyed any sort of sales strategy, nor did he make me feel pressured to make any decisions. I didn't feel like i was being "sold" He was very accommodating to my inconvenient work schedule and was patient with all my questions. Overall, Felix made the sales process the exciting and enjoyable experience I wanted it to be. I look forward to referring my friends and family to him for their future purchases. I cannot recommend him enough! More

Felix was excellent! He treated us with respect, took care and time, and ensured all our questions were answered and concerns were addressed. I could not recommend Felix more as a salesperson. It was ref care and time, and ensured all our questions were answered and concerns were addressed. I could not recommend Felix more as a salesperson. It was refreshing to to have such a human experience in leasing a new car. More

Before going to Prime I had a horrible expierence at Boch Toyota. I drove a few towns over to Prime and was welcomed with a friendly smile and no hassle. I didnt have to dicker too much to get a good deal. Toyota. I drove a few towns over to Prime and was welcomed with a friendly smile and no hassle. I didnt have to dicker too much to get a good deal. The sales manager Jim Connolly was more than outstanding. He was able to get me into the car I wanted at a price I wanted. I would recommend this dealership to my friends and family. More

My wife and I bought a 2007 4Runner Limted and it was exactly the car we wanted. As soon as we got there we were greated and welcomed in. We had the pleasure of working with Doug Quintana. He was great t exactly the car we wanted. As soon as we got there we were greated and welcomed in. We had the pleasure of working with Doug Quintana. He was great to work with and got the job done right. We met with Pablo Tavares for financing and he was also a pleasure to work with. This was one of the best car buying experiances so far. Everyone we met while we were at Prime Toyota was helpful and professional. Keep up the good work. More

I arrived at Prime Toyota in West Roxbury having never purchased a car from a dealership before. My father, determined to help me as a grad school graduation present, accompanied me. We were greeted by purchased a car from a dealership before. My father, determined to help me as a grad school graduation present, accompanied me. We were greeted by sales representative Felix Rodriguez before we even made it to the showroom. He was friendly and direct, and took note of all the features I was looking for. I ended up taking the first car he showed me, a Camry. I never felt pressured, and he didn't spend any time talking up features I wasn't interested in. Even my father, a long time Harley Davidson rider who introduced himself with "I hate cars, and I hate buying cars" left the dealership relaxed and at ease. He said it was the best experience he'd ever had at a dealership. Pablo Tavarez, who explained the warranty and finance options, surprised me again by advising me to take the "economy" option, saying upfront that he didn't think a young guy in my situation needed the extra features in the more expensive plans. I picked up the car three days later. My girlfriend came along, and Felix let her take a picture of him with the car. They even gave me a good price for the old Kia Rio I brought to trade in. I'm very happy with the car, and couldn't be more satisfied with the experience. 0%APR didn't hurt, either. I highly recommend this dealer. If you go, ask for Felix. More

Patrick Chawan from start to finish was a delight to deal with. He is both friendly and personable as a salesperson. Upon my entrance to the dealership he was very attentive to the kind of car I was looking with. He is both friendly and personable as a salesperson. Upon my entrance to the dealership he was very attentive to the kind of car I was looking for and talked me through my options. He is extremely knowledgeable about the different types of cars and their features. I believe he helped me make the best decision through test driving, options, packages, car jargon, and price negotiating. Pablo Tavarez was also very thorough in discussing my financial options and making the decision easy. I would definitely recommend Patrick, Pablo and Prime Toyota Boston to others. More

I was well taken care of, from the moment I entered the showroom. I had called the day before, so I knew they had the car I was interested in. Mike was friendly, helpful, and enthusiastic. He was genuin showroom. I had called the day before, so I knew they had the car I was interested in. Mike was friendly, helpful, and enthusiastic. He was genuinely happy for me that I was buying this car. He let us take it out for as long as we wanted. He had the manager present the price, which was excellent, and he introduced me to the business manager to arrange financing. When I went back to get the car, there was a slight problem. He immediately took charge, and said they would deal with it. If necessary, he would drive to me to pick up the car to bring it back in to be serviced. He made several follow-up calls to make sure everything was fine. More

I first called Prime to set up an appointment. I spoke with Stephanie who was very plesant. My wife & I then went to Prime to look at the new Prius. We were welcomed at the door by the Sales Manager. His with Stephanie who was very plesant. My wife & I then went to Prime to look at the new Prius. We were welcomed at the door by the Sales Manager. His name was Tony & he immedietly set us up with Michael. There was no waiting & we had their full attention which I was very impressed by. Michael answered all our questions, went above & beyond to make sure we were being taken care of every step of the way. He made sure we knew as much as possible about the Prius before we took it out for a test drive. He took the time to answers all our questions as my wife & I were blurting out question after question. He made sure we knew everything about the cost of the Prius before we even started. Michael is a no BS kind of guy which is something that I really appreciated. He was real with us. It was like talking to a friend or family member. Our overall experience at Prime was Excellent. I have been looking for a car for a few months now & have been really turned off by some of the other dealerships that I've been to. The people at Prime are the friendliest. My wife & I had a very enjoyable & relaxing time there. We were not all stressed out like at some other places. Though I did not think I would be leaving Prime with a car I was sold by the customer service & the Prius itself. I think the price was very resonable considering the technology of the vehicle. Overall everything was excellent. My wife & I would like to thank Michael, Mike, Tony & Stephanie for making us feel so comfortable. Great Experience! Great New Car! Thank you Prime! More

Prime Toyota has succeeded in providing me the best dealership experience I've had to date. The staff was extremely knowledgeable and friendly, while still maintaining a high level of salesmanship with dealership experience I've had to date. The staff was extremely knowledgeable and friendly, while still maintaining a high level of salesmanship without the persistent pressure tactics that others dealerships employ. I received the lowest price quote and the best financing offer, with each step of the closing process reviewed in detail to ensure there were no gimmicks or hidden fees. I will certainly be buying my next Toyota from Prime. More