Parkway Toyota of Boston
West Roxbury, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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A great experience !!!, what a pleasure to deal with a women, Charlene has a great personality, very easy to speak with, she listend to my wife and I, she asked a lot of questions and answered everyone, m women, Charlene has a great personality, very easy to speak with, she listend to my wife and I, she asked a lot of questions and answered everyone, my wife was so at ease. Charlene decided the RAV would be a good fit, we drove it and we agreed, the RAV it was. The negoiation was very easy, we got what we wanted for our trade and the payments fit in our budget, the manager, Jesse was great, very friendly and Mac the finance guy was very professional and efficient with the paperwork...all in all a "great experience"...we would reccommend Charlene to everyone More
Charlene was a joy to work with. She answered all our questions without being pushy or in your face. We greatly appreciated the fact that she worked hard to find the right car for us at the right price! questions without being pushy or in your face. We greatly appreciated the fact that she worked hard to find the right car for us at the right price! Only wish we had more money to buy another car from her! The funny thing is that we are a Honda family and now we have a Toyota! :) More
Charlene was extremely helpful and professional throughout the entire process. She explained the entire proces and made me feel comfortable with my new purchase. It would be my pleasure to recomm throughout the entire process. She explained the entire proces and made me feel comfortable with my new purchase. It would be my pleasure to recommend Charlene to both colleagues and friends, alike. Great job! More
Stan was very helpful and understanding, knowledgeable and personable. He made this sort of stressful purchase much easier on us. The dealership was very welcoming. I would definitely recommend the dealer and personable. He made this sort of stressful purchase much easier on us. The dealership was very welcoming. I would definitely recommend the dealership to anyone and definitely refer them to Stan..he's so sweet! More
I would certainly recomend Prime Toyota to any one that I know who's looking for a car, all the staff are very friendly and the salesperson that we had was the best, Caio Machado was very knolageble and frie know who's looking for a car, all the staff are very friendly and the salesperson that we had was the best, Caio Machado was very knolageble and friendly, we wanted a Toyota camry LE had prices from other places and they beated it by far, we ended up taking the car the same day !!! More
I had been looking to get out of a previous badly made decision on a vehicle and Prime Toyota did everything in their power to help me end the nightmare! I can't say enough about the professional treatme decision on a vehicle and Prime Toyota did everything in their power to help me end the nightmare! I can't say enough about the professional treatment throughout the entire process. I dealt mostly with Charlene Eaton who was a joy to work with on the sales floor. She was friendly, knowledgeable and gave you the comfort level that one looks for when considering to spend a fair amount of money on a purchase. She was never pushy or invasive but got you the answers you needed. I would highly recommend her to all my friends as a sales agent and will be sure to send them all the Prime Toyota. I've been to a lot of car dealerships in my time and had many experiences some of which the salesman told me I didn't make enough money to afford "their" cars to another one that basically said they wouldn't do business with me after I asked to see payment breakdowns, so KUDOS to Charlene and Prime Toyota, you have made me enjoy buying a car again and they have gained a customer for life!!! More
The customer service was great. My calls and emails were answered promptly. When we arrived the car was waiting for the test drive and all staff were friendly and helpful. Free coffee as well. We had done a answered promptly. When we arrived the car was waiting for the test drive and all staff were friendly and helpful. Free coffee as well. We had done a lot of research about the prices of used Avalons and Prime beat the competition. That is why we drove from Maine to Massachusetts to deal with them. I would purchase there again. More
I would like to thank Felix and Mac for a fantastic buying experience. Felix went above and beyond great customer service. Having just moved to the area from out-of-state, Felix drove me to the insur buying experience. Felix went above and beyond great customer service. Having just moved to the area from out-of-state, Felix drove me to the insurance company so I could leave that day with my new car. As I drove off the lot in my 2009 Prius, I could not believe how relaxing the day went. Everyone that worked that day was very nice and stopped by to introduce themselves. Thank you for a great experience. I will definately refer everyone to Prime Toyota! More
Disregard my previous review. I misunderstood the rating system. The dealership was very courteous and responded to my previous comments in a satisfactory manner. Again, Stan Dickie was great to work with system. The dealership was very courteous and responded to my previous comments in a satisfactory manner. Again, Stan Dickie was great to work with and everyone was very helpful. I would indeed buy another vehicle from Prime. More
i had stanley dickie. We were looking to by a new camery. It was a easy process. They were very nice. Over all good experence. They give you all you options tell you a price and stick with it. I camery. It was a easy process. They were very nice. Over all good experence. They give you all you options tell you a price and stick with it. I would go back again. i would go back to stanley! thank!! More





