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Parkway Toyota of Boston

West Roxbury, MA

4.7
1,367 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us. We believe in forming long-term relationships that are built on trust and integrity. The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life. We believe that our team deserves to work in a supportive, competitive, family environment. Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends. We believe in respecting your time and intelligence. We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure! Lastly, we want to share our passion with you. We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
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1605 VFW Pkwy

West Roxbury, MA

02132

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Showing 1,367 reviews

April 13, 2022

I’m so appreciative of Jean! He did everything in his power for me to get a car that I would love! He was a good listener and also a kind person I will recommend anyone to come t More

by Allen.jasmine6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Preval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2022 -

Parkway Toyota of Boston responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

April 12, 2022

Incredible costumer service! They took the time to provide us with the best deal possible and explain everything. More

by alesitagarcia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yaro Martsinkiv
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Parkway Toyota of Boston responded

Thank you for choosing Parkway Toyota of Boston. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

April 12, 2022

Great dealership and great salesman! Could not have been happier with the experience. Fast and easy. More

by Will C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Arriaza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yaro Martsinkiv
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Parkway Toyota of Boston responded

Thanks for sharing your thoughts about your experience with Parkway Toyota of Boston. We appreciate your business and hope to see you again soon! Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

April 11, 2022

Yari was very patient and helpful explaining our options and trying to find us the vehicle we wanted as soon as possible. He struck us as well informed and very trustworthy as well as willing to go the extr More

by Mary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yaro Martsinkiv
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Parkway Toyota of Boston responded

Congratulations on your new vehicle, Mary! We are so glad that we had the opportunity to work with you, and that Yaro could make this a top-notch experience. We hope you enjoy your new purchase. We look forward to continuing to serve you in the future, Mary. Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

April 11, 2022

I have been to a few dealerships and jean was by far the best sales professional that i’ve ever meet and he really took exceptioal care of me jean was just fantastic More

by Edrin Dhroso
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Parkway Toyota of Boston responded

Ed, Thank you for your very kind review. Mike, Jean, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Parkway Toyota of Boston. Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

April 10, 2022

Yaro was our salesperson—very courteous, personable & accommodating.. He helped us through the decision-making process More

by Fran Fleming
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yaro Martsinkiv
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Parkway Toyota of Boston responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Fran, and look forward to your next visit. Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

April 10, 2022

This place is great! They are the nicest people, helped us out tons! Walked out happy! More

by Jtrs82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Preval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Parkway Toyota of Boston responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

April 10, 2022

Jean was the best! He took care of us and made sure we left happy! More

by CristinaS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Preval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Parkway Toyota of Boston responded

Here at Parkway Toyota of Boston, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, Cristina, and it was a pleasure having you at the dealership. We appreciate your review! Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

April 10, 2022

Yaro was amazing and got me in and out! Awesome experience and will definitely recommend to others! More

by Matrisciano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yaro Martsinkiv
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Parkway Toyota of Boston responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

April 07, 2022

Yaro delivered car to Maine and helped with registration and plates. Definitely will be back for our next car and will service with Parkway Toyota More

by Dwel617
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yaro Martsinkiv
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Parkway Toyota of Boston responded

Thank you so much for choosing Parkway Toyota of Boston! Congrats on your new purchase, and let Yaro know if we can be of any more assistance! Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

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