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Parkway Toyota of Boston
West Roxbury, MA
1,367 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us.
We believe in forming long-term relationships that are built on trust and integrity.
The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life.
We believe that our team deserves to work in a supportive, competitive, family environment.
Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends.
We believe in respecting your time and intelligence.
We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure!
Lastly, we want to share our passion with you.
We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,367 reviews
December 27, 2021
Yaro did a great job working with us to address all our issues to come to a deal that would work for us. Thank you Yaro and Mike! issues to come to a deal that would work for us. Thank you Yaro and Mike! More
by Carla
Employees Worked With
December 23, 2021
Yaro Martsinkiv was a genuine and kind person to deal with. Usually these are stressful things. But with Yaro made me feel more then welcome here and helped a lot with my discussion on purchase of my ve with. Usually these are stressful things. But with Yaro made me feel more then welcome here and helped a lot with my discussion on purchase of my vehicle. Thank you -josh More
by Joshua
Employees Worked With
December 22, 2021
I have purchased two new vehicles at this dealership this year and getting ready to buy my third. I have had a great experience with the entire staff from sales, financing and service. This is my go to deale year and getting ready to buy my third. I have had a great experience with the entire staff from sales, financing and service. This is my go to dealership for all of my Toyota needs. More
by jim.mich1
December 20, 2021
Worked with Yaro, he was extremely pleasant and helpful, he guided me very nicely through the whole process he guided me very nicely through the whole process More
by Jim_mc
Employees Worked With
December 19, 2021
Very personable, responsive and helpful. My husband & I enjoyed the experience and would return again. enjoyed the experience and would return again. More
by Emburke40
Employees Worked With
December 16, 2021
Worked with Yaro. He called me in the morning on the only one available car. Came, test drove and bought. Very satisfied one available car. Came, test drove and bought. Very satisfied More
by Jgceng3
Employees Worked With
December 15, 2021
Yaro was a great help and really worked to help us find our new car. Very efficient and friendly! Highly recommend! our new car. Very efficient and friendly! Highly recommend! More
by Rmacek86
Employees Worked With
December 13, 2021
If other people are experiencing the same problem with their vehicle, then why has it not gone higher up. I have been there 3 times to fix the same check engine light, I have spent over 5 hours and have their vehicle, then why has it not gone higher up. I have been there 3 times to fix the same check engine light, I have spent over 5 hours and have completely wasted my time and money. They are guessing as to what is wrong with my vehicle. I have already spent money to diagnose, 3 trips, and nothing resolved. I now have to pay an additional $525 to continue to allow them to guess at what is wrong with a vehicle that has 33000 miles. Then the kicker if it is what they are guessing it will cost me an additional $2300, so by the time I leave with all the guesswork. I will have paid them over $3000. More
by Evoneyc
Employees Worked With
Lacy
December 13, 2021
Kenedy went of his way to get the car I needed with the price I wanted. Very professional and friendly. Toyota PKwy is luck to have you as an associate. price I wanted. Very professional and friendly. Toyota PKwy is luck to have you as an associate. More
by Ivete
Employees Worked With
Kennedy Depradine
December 13, 2021
Great experience at parkway and Lucas was a great help in understanding my car needs and help me achieve that understanding my car needs and help me achieve that More
by RegAcc718
Employees Worked With
