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Parkway Toyota of Boston

West Roxbury, MA

4.7
1,388 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us. We believe in forming long-term relationships that are built on trust and integrity. The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life. We believe that our team deserves to work in a supportive, competitive, family environment. Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends. We believe in respecting your time and intelligence. We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure! Lastly, we want to share our passion with you. We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
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1605 VFW Pkwy

West Roxbury, MA

02132

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Showing 1,388 reviews

November 22, 2021

Kennedy was amazing. He went above and beyond to help me find the best car, the way i dreamed about it, with the best price. The whole team effort to finalize the transaction was great. I appreciated do More

by Melissa Lopes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennedy Depradine
Nov 23, 2021 -

Parkway Toyota of Boston responded

Thank you, Melissa! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kennedy met your expectations. Thank you again for choosing Parkway Toyota of Boston. We look forward to having you as one of our valued customers for many more years to come! Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

November 21, 2021

Yaro was great to work with awesome! That you so much for showing us the perfect car! More

by salp123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yaro Martsinkiv
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Colby
Nov 22, 2021 -

Parkway Toyota of Boston responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Parkway Toyota of Boston. Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

November 21, 2021

We just recently purchased a car from Yaro. He was very helpful, friendly and it was a pleasure to work with him. More

by Alla.lazebnik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yaro Martsinkiv
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Parkway Toyota of Boston responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Yaro and our team met your expectations. Thank you again for choosing Parkway Toyota of Boston! Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

November 20, 2021

Highly recommend Mr Jean Preval...friendly, knowledgeable, wants to get you the best deal. Very happy More

by Cbdunn1979
Recommend Dealer
Yes
Employees Worked With
Jean Preval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2021 -

Parkway Toyota of Boston responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

November 20, 2021

Pleased with my experience at Parkway Toyota. Relatively straight-forward negotiation for me (do your homework!). Finance gave me a bit of the runaround, but I guess that's almost always to be expected. More

by hmsmith508
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deu Ernst Dauphin
Nov 21, 2021 -

Parkway Toyota of Boston responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

November 19, 2021

I worked with Yaro today at the Toyota Parkway dealership. He was very easy to work with and was straightforward about the entire care buying process which was helpful as a new buyer! I would reco More

by holtzlau22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yaro Martsinkiv
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2021 -

Parkway Toyota of Boston responded

Here at Parkway Toyota of Boston, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Yaro, and it was a pleasure having you at the dealership. We appreciate your review! Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

November 18, 2021

I bought a lot of cars in the past from different salesperson and different dealerships but from the time he greeted me at the door till the time we came to pick up our it was really a fantastic expe More

by Leibyramirez7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Preval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micke colby
Nov 19, 2021 -

Parkway Toyota of Boston responded

Thank you so much for choosing Parkway Toyota of Boston! It's great to hear that Jean delivered such an excellent experience. Congrats on your new purchase, and let us know if we can be of any more assistance! Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

November 18, 2021

Excellent experience in a difficult market…. Got the car we were looking for at a time when inventory was low… More

by Mcnultygrace
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Preval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Parkway Toyota of Boston responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

November 15, 2021

Worked with Yaro Martsinkiv to upgrade my Tacoma to a Tundra He was very polite and professional More

by jsolletti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yaro Martsinkiv
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Parkway Toyota of Boston responded

It's great to hear that Yaro was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Parkway Toyota of Boston! Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

November 15, 2021

From the first phone call to the test drive to the date we purchased, it was less than four days. Peter was a kind sales representative who paid attention to what the customer needed and ensured every tran More

by helenliaw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Stern
Nov 15, 2021 -

Parkway Toyota of Boston responded

Helen, It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Parkway Toyota of Boston! Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

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