Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Parkway Toyota of Boston
West Roxbury, MA
1,367 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us.
We believe in forming long-term relationships that are built on trust and integrity.
The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life.
We believe that our team deserves to work in a supportive, competitive, family environment.
Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends.
We believe in respecting your time and intelligence.
We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure!
Lastly, we want to share our passion with you.
We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,367 reviews
May 24, 2019
Superb service experience I always am extremely happy with the service I receive at Prime for my Toyota Corolla. Joe Walsh is the best in the business! See him if you go there! I always am extremely happy with the service I receive at Prime for my Toyota Corolla. Joe Walsh is the best in the business! See him if you go there! More
by Bob
Employees Worked With
Joe Walsh
May 10, 2019
Great experience entire process very easy knowledgeable staff. Salesperson was great much better experience than any other dealer I have been to will recommend to othe entire process very easy knowledgeable staff. Salesperson was great much better experience than any other dealer I have been to will recommend to others More
by Mbennett
Employees Worked With
Leo Monterrosa
May 06, 2019
Battery replacement Not only did they service my vehicle right away, they also were so kind and courteous!!! I’ll definitely do business there again regarding service and Not only did they service my vehicle right away, they also were so kind and courteous!!! I’ll definitely do business there again regarding service and maintenance of my vehicle. Thank you! More
by Annmarie
Employees Worked With
Jessica and others I don’t know their names , Mike Brown
May 03, 2019
Good deal Jeremiah was very friendly and patiently helped us choose the car and got us a good deal. They are efficient in getting the registration done quickly. Jeremiah was very friendly and patiently helped us choose the car and got us a good deal. They are efficient in getting the registration done quickly. We appreciate his service and will recommend him to our friends. More
by XG
Employees Worked With
Jeremiah Wall
April 30, 2019
Great Job I did not have appointment with them but I went to fix my car. I was very pleased with the customer service . He helps me with my issues. I am so happ I did not have appointment with them but I went to fix my car. I was very pleased with the customer service . He helps me with my issues. I am so happy thank you I don’t have any complain about my car and service. More
by Veaudyvi
Employees Worked With
Mike Brown
April 11, 2019
Fast, friendly and efficient! This dealership is fantastic! Always clean, friendly and prompt with service. Added bonus if WiFi so you can work while you wait. Or take shuttle home This dealership is fantastic! Always clean, friendly and prompt with service. Added bonus if WiFi so you can work while you wait. Or take shuttle home or to different location. Very efficient and prompt with services and get you back to your day. More
by Mdbrodney
Employees Worked With
Lacey
April 10, 2019
Great Job Awesome dealership and great staff, not your typical sales people. Honest and fair on pricing. Overall the best experience I’ve had at a dealership. A Awesome dealership and great staff, not your typical sales people. Honest and fair on pricing. Overall the best experience I’ve had at a dealership. A++ More
by Buyer123
Employees Worked With
Kassandra, Obed, Douglas, Bob, Tomas, Pierre
April 04, 2019
Getting in new lease Hi - Abdel and Alens were wonderful guys to work with me for ending the current lease and getting into a new lease. Delighted to work Hi - Abdel and Alens were wonderful guys to work with me for ending the current lease and getting into a new lease. Delighted to work More
by Raj
Employees Worked With
Alens Constant
March 30, 2019
Dale was great and very professional Dale was pleasant and professional. Told me what time it would be done and offered to wash my car. He treated me with respect and was attentive to whe Dale was pleasant and professional. Told me what time it would be done and offered to wash my car. He treated me with respect and was attentive to when the car was done. More
by Jeffdiaz2
Employees Worked With
Dale
March 20, 2019
My salesman was very professional he understood my needs Tony my salesman took the time to understand my needs and requests and never tried to push anything on me he is a very professional person Tony my salesman took the time to understand my needs and requests and never tried to push anything on me he is a very professional person More
by Waterman3
Employees Worked With
Tony Vu
