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Parkway Toyota of Boston - Service Center

West Roxbury, MA

3.0
216 Reviews

216 Reviews of Parkway Toyota of Boston - Service Center

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February 11, 2019

Service My service was completed in a timely manner I was very pleased with the service dept especially Steve he is the best also I would like to comment on t More

by Itaco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Feb 11, 2019 -

Parkway Toyota of Boston responded

At Prime Toyota Boston we pride ourselves on providing transparent, honest service and we are delighted this comes through during your visits. Thank you so much for the positive feedback! It means the world to us.

February 07, 2019

Just amazing The maintenance of my vehicle, it's professional and the staff it's just excellent all of them. They know what are doing with the cars. More

by Myo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brown
Feb 07, 2019 -

Parkway Toyota of Boston responded

Thank you for the fantastic review! We love that you can depend on our Service Team to take excellent care of your vehicle. See you next time at Prime Toyota Boston!

January 30, 2019

Prime Toyota Service Prime Toyota Great service! My service rep Reed was very professional, courteous and personable. The location is very convenient and I was able to ren More

by Diamond*
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Reed
Jan 30, 2019 -

Parkway Toyota of Boston responded

Thank you for your five stars! We love to hear that Reed provided professional, courteous service. Prime Toyota Boston appreciates your business!

January 24, 2019

super place with great people top to bottom. I have been going here for 8 years with my Prius. ALWAYS a great experience. I recommend Prime Toyota based on years of care my car has received her More

by Satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant took me through the process. Great guy surrounded with great people.
Jan 24, 2019 -

Parkway Toyota of Boston responded

There is nothing we love more than satisfied customers! It's fantastic that you've had eight years of great experiences working with our Service Team and that you can feel safe out on the roads. Thank you so, so much for supporting Prime Toyota Boston!

January 22, 2019

Car service I bring my car for a routine maintenance service. As soon I got there my car was taken care and a few minutes later. I was done. The service was quick More

by Jirafe66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lacey
Jan 22, 2019 -

Parkway Toyota of Boston responded

This is what we love to hear! Thank you so much for coming to Prime Toyota Boston for your maintenance service. We are so happy that it went smoothly and that you were back on the roads quickly and safely. See you next time!

December 26, 2018

great as always My appt. for a recall was at 8:15, and I was done by 10:00. Joe Walsh was has helpful as usual. so I knew my car was in good hands. The coffee machi More

by Corolla2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Walsh (not sure the names of the two guys who checked my car in)
Dec 26, 2018 -

Parkway Toyota of Boston responded

It's wonderful that you can depend on our Service Team to take excellent care of your Toyota Corolla! We love that you've received consistently helpful care from Joe. Thank you for being part of the Prime Toyota Boston!

December 19, 2018

My car service was great. My car needed an oil and filter changed. When I told Steve the crevice person, they have to check before they change it and he offer me to buy the fi More

by Redrose456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Dec 19, 2018 -

Parkway Toyota of Boston responded

We are happy to hear that you were satisfied with your oil and filter change! It's wonderful that Steve found a way to save you some money while also providing polite service. Thank you very much for your five-star review!

November 25, 2018

Dropped in for excellent service Prime Toyota usually has excellent service and yesterday was just as I expected. I dropped in with the problem and they resolved it within an hour More

by walkin@local
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lacey
Nov 26, 2018 -

Parkway Toyota of Boston responded

We love to hear that you can depend on Prime Toyota Boston for excellent service! It's great that we were able to repair your vehicle quickly. Safe driving!

November 01, 2018

15k service Great, friendly and efficient people to work with, from check-in to conpletion! I had to keave the car and they textme when it was done which was also More

by toyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dont know but the guy who took my car and the woman responsibly for checking in and texting when dine
Nov 02, 2018 -

Parkway Toyota of Boston responded

Thank you for the excellent review! We're glad you had such a great experience with our Service Team from start to finish. The entire Prime Toyota Boston team appreciates your business!

October 30, 2018

Had car serviced Joe did a great job keeping me informed when my car would be ready. My vehicke was also serviced in a timely manner. Joe at Prime Toyota did a great j More

by Jim2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Walsh
Oct 30, 2018 -

Parkway Toyota of Boston responded

Jim - We're elated that Joe provided fast service during your visit. Thank you for writing us a review!

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