Parkway Toyota of Boston - Service Center

Great service. Nice people Prime Toyota is the dealership and Grant is my service advisor, and he's great. Everyone at this site is pleasant and helpful. They acknowledge everyo Prime Toyota is the dealership and Grant is my service advisor, and he's great. Everyone at this site is pleasant and helpful. They acknowledge everyone who walks in with a smile. More

Great customer service Service advisor Grant Gonzalez was a great help every time I go in to service my van. He gets me in and out within the time he tells me. Place is clea Service advisor Grant Gonzalez was a great help every time I go in to service my van. He gets me in and out within the time he tells me. Place is clean and there are refreshments for the customers to enjoy while waiting for their car unlike some other car dealers, you have to pay for the refreshments. More

Excellent Joe was very nice and helpful. Together we decided to do the 5000 mile check up since the car is leaving for Florida this week. The service was done v Joe was very nice and helpful. Together we decided to do the 5000 mile check up since the car is leaving for Florida this week. The service was done very quickly. I will be back next spring and lease my next car there More

Good job! Mr.Walsh has impeccable customer service. He always knows what to do for my car .Thank you.Thank you I liked the old way of writing the reviews . Mr.Walsh has impeccable customer service. He always knows what to do for my car .Thank you.Thank you I liked the old way of writing the reviews . More

Efficient I was helped quickly, my car was ready by the time I requested, and the person helping me was honest and informative, as well as friendly. I was helped quickly, my car was ready by the time I requested, and the person helping me was honest and informative, as well as friendly. More

Both front & rear brakes,timing belt, and new tires Grant G. The Service Advisor was excellent providing a comprehensive review of service needed for my 15 year old Toyota Avalon. I was provided a fre Grant G. The Service Advisor was excellent providing a comprehensive review of service needed for my 15 year old Toyota Avalon. I was provided a free loaner auto as my service needed was a bit extensive. The only recommendation I would make is that I would like the paper floor mat removed from my auto upon completion of service. Regards, Victor Accattatis More

Always great service My advisor, Grant , is always knowledgeable and pleasant to work with especially when I choose to wait while service is performed. Coffee and snacks My advisor, Grant , is always knowledgeable and pleasant to work with especially when I choose to wait while service is performed. Coffee and snacks a good touch. Always satisfied with work. More

Service I went to Toyota just for a routine service, which turned out to be free. I also got a free shuttle service to and from my house while waiting for the I went to Toyota just for a routine service, which turned out to be free. I also got a free shuttle service to and from my house while waiting for the checkup. Mr. Burton was very helpful and reminded me I needed to retrieve my house keys from my car before taking the shuttle back home! More

Fast and very respectful customer service Mike Brown was very respectful and friendly. He saw me and immediately turned to help me. The time for waiting was very short for service and the ca Mike Brown was very respectful and friendly. He saw me and immediately turned to help me. The time for waiting was very short for service and the cashier. More

MY TACOMA GREAT PEOPLE, GREAT SERVICE. The people at Prime Toyota are very attentive to your needs and keep in excellent contact for whatever reason. Also GREAT PEOPLE, GREAT SERVICE. The people at Prime Toyota are very attentive to your needs and keep in excellent contact for whatever reason. Also have a very good shuttle service. More