Parsons Interstate Ford, LLC

Good communication from the initial phone call to schedule the appointment, quick schedule (within 48h) and good service. Servicing an F150 for engine oil and filter, as well as transmission oil cha schedule the appointment, quick schedule (within 48h) and good service. Servicing an F150 for engine oil and filter, as well as transmission oil change. Good reminder from the foreman on tire rotation, added to the service. More

Personal were helpful and Not pushy. They found the vehicle I wanted with all the specifics. They found the vehicle I wanted with all the specifics. More

The worst customer service. Paid them for diagnostics on our truck. Several thousand to fix. Scheduled for repair and they called within the hour of having our vehicle and tri Paid them for diagnostics on our truck. Several thousand to fix. Scheduled for repair and they called within the hour of having our vehicle and tried to sell us a new truck. Their diagnostic recheck would not guarantee this would fix the truck. Was their service department not competent the first time when they had our vehicle but had us waste a trip to have service and changing the repairs needed. We asked for a refund of first incorrect diagnosis and we were told the second was complimentary and they would not credit. Will never use this dealership. After purchasing other vehicles there this was a great disappointment for how they treat returning business. Two thumbs down!!! More

Management does not operate under ethical and honorable practices. VERY shady and hypocritical selling tactics with disregard to integrity. Customer service is not a priority and I would advise those consi practices. VERY shady and hypocritical selling tactics with disregard to integrity. Customer service is not a priority and I would advise those considering this dealership to look elsewhere as they will do everything they can to manipulate and take advantage of customers. More

The dealership was fine. I used the service department.So this isn’t applicable to the review. I used the service department.So this isn’t applicable to the review. More

They were patient and very good with us ! Zero issues !! 👍🏻 We would definitely shop here again !!! Zero issues !! 👍🏻 We would definitely shop here again !!! More

I recently had my car serviced at Parsons Interstate Ford's service department, and I have to say, I was thoroughly impressed with the experience from start to finish. First off, the staff was incred Ford's service department, and I have to say, I was thoroughly impressed with the experience from start to finish. First off, the staff was incredibly friendly and welcoming. They took the time to listen to my concerns and explain the service process in detail, which made me feel confident that my car was in good hands. The work itself was also top-notch. The mechanics were highly skilled and thorough, and they went above and beyond to ensure that my car was running at peak performance. They even took care of a few minor issues that I hadn't even noticed, which I really appreciated. But what really stood out to me was the level of customer service that the dealership provided. They kept me informed throughout the entire service process, providing regular updates. They took the time to walk me through all of the work that had been done and answer any questions that I had. Overall, I couldn't be happier with the service that I received at Parsons Interstate Ford's service department. The staff was friendly and knowledgeable, the work was top-notch, and the customer service was outstanding. I would highly recommend this dealership to anyone in need of car service! More

Staff not very nice. Didn’t know why vehicle was there. Offer services not needed Didn’t know why vehicle was there. Offer services not needed More

Helpful and very friendly sales staff! They went above and beyond to get me in my new Bronco Sport Big Bend. I highly recommend that if you're looking foe a new car to visit Parson's Inter They went above and beyond to get me in my new Bronco Sport Big Bend. I highly recommend that if you're looking foe a new car to visit Parson's Interstate Ford. More

The Usual Excellent Experience We have purchased vehicles and service over the past five years. Both the Sales and Service departments have been consistently excellent. We are ver We have purchased vehicles and service over the past five years. Both the Sales and Service departments have been consistently excellent. We are very happy with our "new-to-us" vehicle. The sales process was painless and the staff accommodated our ever-changing schedules. Highly recommended! More