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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,472 Reviews

1,472 Reviews of Pat Lobb Toyota of McKinney - Service Center

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February 01, 2021

Quick knowledgeable service from Tammy. Appreciate the overall experience. Referred me to added work needed under warranty. God waiting area experience with coffee and soft drinks. More

by elliottfamilytx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lady at checkout was helpful.
Feb 01, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Tammy here at Pat Lobb Toyota of McKinney. “The Right Choice” Pat Lobb Management Team

January 29, 2021

I’ve been helped by both Easy Newsome and Tammy Mitchell when I’ve brought my 4Runner in for service. They’re both welcoming, friendly and helpful. Always a great experience and can always count on their ho More

by MarkB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Easy Newsome, Tammy Mitchell
Jan 30, 2021 -

Pat Lobb Toyota of McKinney responded

Mark, thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. “The Right Choice” Pat Lobb Management Team

January 28, 2021

Excellent service, timely and efficient. Great customer service from drive-up to leaving. Have appreciated Toyota of McKinney for 13 years! Also looking to purchase another vehicle soon. More

by bparks69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannon
Jan 28, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for Cannon and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. “The Right Choice” Pat Lobb Management Team

January 27, 2021

Always friendly and knows my name. Molly is my go to at service! Very convienant and easy access. They take care of my car while being serviced!! More

by Tygger31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Molly
Jan 27, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that Molly had the opportunity to work with you to make your experience with us a positive one at Pat Lobb Toyota of McKinney. Please don't hesitate to reach out if you need anything else. “The Right Choice” Pat Lobb Management Team

January 26, 2021

I already wrote one. Everyone treats you with respect and kindness andie family. I have bought 3 cars from them. Sid was my salesman and jhonalou. Both fabulous. More

by Lb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sid Waldrop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Pat Lobb Toyota of McKinney responded

It's great to hear that you've had such a good experience here at Pat Lobb Toyota of McKinney! Our goal is to make sure everyone who walks through the door leaves happy, and we are glad that we met your expectations. We look forward to assisting you with any future automotive needs! “The Right Choice” Pat Lobb Management Team

January 22, 2021

Late in afternoon I called to get a oil change and was able to get right in. And more importantly they did the work fast. No pressure to do some other things I might need but truck has 175500 miles on i More

by guspayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor in service
Jan 22, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again. “The Right Choice” Pat Lobb Management Team

January 22, 2021

It was a great experience and total knowledge on SUV also very specific on the detail issues the price was good Overall friendly people and kindly service More

by zacjabal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Cardenas
Jan 22, 2021 -

Pat Lobb Toyota of McKinney responded

Zac, We appreciate your business and are happy to Kevin and our team was friendly and our service met your expectations. We look forward to serving you again soon! “The Right Choice” Pat Lobb Management Team

January 17, 2021

Tammy took great care and attention to what my vehicle needed in order to run efficiently and was able to execute the job early which allowed me to make my meeting. I look forward to bring my car to Tamm More

by Rholmes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchelll
Jan 18, 2021 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney.Tammy and our team appreciate your business and hope to see you again soon! “The Right Choice” Pat Lobb Management Team

January 17, 2021

I have been using PatLobb for over 10 years. I have always been treated with courtesy, professionalism,and respect. Their service department is top notch, repairing issues the first time and keeping yo More

by Cwish49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Caspar
Jan 18, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney, your feedback and rating mean a lot to us. We're glad Joel able to help, and we hope to see you again if you need any additional help with your Prius. “The Right Choice” Pat Lobb Management Team

January 15, 2021

Pat Lobb is highly rated for a reason.. There facility is top notch and a pleasant waiting experience. Their service and staff always give the very best performance possible. Will always return to this part More

by Vicki_hawk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brown
Jan 16, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review, Vicki! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Pat Lobb Toyota of McKinney. “The Right Choice” Pat Lobb Management Team

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