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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,497 Reviews

1,497 Reviews of Pat Lobb Toyota of McKinney - Service Center

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April 17, 2021

Great service,friendly staff quick response time.Service team were quick and knowledgeable on the service I needed for my vehicle. Recall was fixed promptly More

by mmartin72000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan service team
Apr 18, 2021 -

Pat Lobb Toyota of McKinney responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. “The Right Choice” Pat Lobb Management Team

April 16, 2021

This was my first time using Toyota of Mckinney and I have nothing but great things to say. Robert is the gentleman that assisted my wife and I and I would just like to complement him on his extremely pr More

by Leo S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Apr 16, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you, Leo, for taking the time to share your thoughts on working with Robert. We're glad to hear he delivered such a great experience! We appreciate this awesome, five-star review! Congratulations on your new purchase, Leo! We're looking forward to having you as one of our valued customers for many years to come! “The Right Choice” Pat Lobb Management Team

April 16, 2021

Scheduled service went without a hitch. Quick turnaround and back on the road. Service advisor Robert was very helpful. Kept me updated. Great job, thanks. More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Apr 16, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you, Doug, for taking the time to leave us this great five-star review! It's great to hear that Robert was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you again for choosing Pat Lobb Toyota of McKinney! “The Right Choice” Pat Lobb Management Team

April 16, 2021

The team at Pat Lobb Toyota of McKinney was friendly, professional, courteous, and efficient. Made getting service done on my vehicle an extreme pleasure! Thank you for such great customer service. More

by J-Ro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ASM Jeremy Hann
Apr 16, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We're looking forward to sharing this fantastic, five-star review with our team. “The Right Choice” Pat Lobb Management Team

April 15, 2021

Cannon has excellent customer service . His knowledge and expertise are much appreciate. I am grateful for his time and effort and advice. Thank you everything above More

by jleonard123
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
Apr 16, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Cannon and our team, and we look forward to working with you again. “The Right Choice” Pat Lobb Management Team

April 09, 2021

Advisors are very knowledgeable. Easy to get appointments and no hassle while rescheduling also. They never filled my email inbox with unnecessary excessive mails. Friendly atmosphere. More

by NK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brown
Apr 09, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you, we appreciate your business and our team looks forward to serving you again soon! “The Right Choice” Pat Lobb Management Team

April 05, 2021

The visit was very positive from making the appointment to full repairs of vehicle. The service manager very professional and helpful in getting me through process. More

by Eperez52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert service manager, Brian Brown
Apr 05, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! “The Right Choice” Pat Lobb Management Team

April 01, 2021

Excellent buying experience and their service department was quick, easy and efficient in getting me in and out quickly for my first service. I will certainly be back!! More

by MedicareGuru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Braden Sjoblom
Apr 01, 2021 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! “The Right Choice” Pat Lobb Management Team

March 31, 2021

My personal request was swiftly passed on to the relevant person and his action upon receiving my request was most quick and effective. Thank you. More

by Thierry P
Recommend Dealer
Yes
Employees Worked With
Rusty Gentry
Apr 01, 2021 -

Pat Lobb Toyota of McKinney responded

Thierry, thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. “The Right Choice” Pat Lobb Management Team

March 24, 2021

Top notch from check in to check out. Always honest and thorough. Tammy in the service department is a pleasure to work with and keeps you informed every step of the way. Thanks!! More

by scott.baker2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
Mar 24, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review, Scott! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Tammy to be a positive one at Pat Lobb Toyota of McKinney. Please don't hesitate to reach out if you need anything else. “The Right Choice” Pat Lobb Management Team

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