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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,499 Reviews

1,499 Reviews of Pat Lobb Toyota of McKinney - Service Center

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November 20, 2020

I only have good things to say about this place! Joshua W. went above and beyond for me, I will recommend him and this establishment to everyone looking to buy a car. I normally hate dealerships because th More

by brooklynn734
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Wells
Nov 22, 2020 -

Pat Lobb Toyota of McKinney responded

Brooklynn, Thank you for the kind words for Joshua and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. “The Right Choice” Pat Lobb Management Team

November 19, 2020

Honest,Candid and the straight forward truth!These guys Honest,Candid and the straight forward truth! These guys know how to please customers! I was very happy with the assistance! Pat Lobb is a clean fr More

by Right.choice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arik Florczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Brown
Nov 19, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Pat Lobb Toyota of McKinney. Please don't hesitate to reach out if you need anything else. “The Right Choice” Pat Lobb Management Team

November 13, 2020

Great service! My service advisor notice I was in between 2 service date and combined they saving me a second trip.Thank you Cannon Campbell. More

by Dianna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
Nov 13, 2020 -

Pat Lobb Toyota of McKinney responded

Dianna, Thank you! We appreciate your business and Cannon looks forward to helping you with any questions or future vehicle needs. Thank you for choosing Pat Lobb Toyota of McKinney. “The Right Choice” Pat Lobb Management Team

November 12, 2020

Service is great. Always offer ride to work or wait in lobby with complementary Starbucks. Can’t say enough about service advisor. She is prompt, professional, pleasant and very personable. More

by Allen Fan
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Molly, service advisor
Nov 12, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you so much, Allen, for your kind words, and for taking the time to leave us this wonderful feedback! “The Right Choice” Pat Lobb Management Team

November 08, 2020

Nice, clean, professional, detailed They had my truck Nice, clean, professional, detailed They had my truck in and out quick. Explained the work done and the next service with great detail. Well r More

by Sam Mitton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Nov 09, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you, it's great to hear that our service department took good care of you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Pat Lobb Toyota of McKinney! “The Right Choice” Pat Lobb Management Team

November 02, 2020

I’m a single woman and they were extremely helpful taking care of me making and making sure my car is safe to drive ok More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper, Brian Brown
Nov 02, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you, Kathy, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again. “The Right Choice” Pat Lobb Management Team

October 28, 2020

I always take my car to Pat Lobb for service. They only do what I want them to do but always let me know any other items that should be done. I’m very happy with their service advisor and the prompt comple More

by lanetex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
Oct 29, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you for your kind words, we appreciate your business and our team looks forward to serving you again soon! “The Right Choice” Pat Lobb Management Team

October 28, 2020

I did not work with David but could not find Joel Casper on the list. I didn’t buy my Camry from this location but since it was close I scheduled my 5k service here and was paired with Joel. He greeted me More

by PriceClark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jurs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Casper
Oct 29, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! “The Right Choice” Pat Lobb Management Team

October 27, 2020

Excellent customer service by advisor Selena , took care of everything in a timely manner very professional and friendly . Maintenance rapidly done not a long wait . More

by jlsancheztoro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selena Hann
Oct 27, 2020 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Selena here at Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! “The Right Choice” Pat Lobb Management Team

October 27, 2020

My first experience bringing my car to this dealership for service couldn't have gone better. My service rep. Easy (love his name) is great to work with, he's professional and very friendly. The car recei More

by Gighbear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Easy Newsom
Oct 27, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Pat Lobb Toyota of McKinney! “The Right Choice” Pat Lobb Management Team

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