Back

Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,499 Reviews

1,499 Reviews of Pat Lobb Toyota of McKinney - Service Center

Sort by
October 22, 2020

Prompted Service ,to the edge and beyond, until last minute, everyone involved from the person that answered the phone and connected me with the right person that found the availability of the tire that More

by Sonia de Luna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Molly Stiles
Oct 22, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you, Sonia, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. “The Right Choice” Pat Lobb Management Team

October 17, 2020

Best dealership in North Texas. Every interaction has been positive. Fast service, great prices, and friendly competent staff. Highly recommended to anyone wanting to buy a Toyota or needs their Toyota More

by rlmarion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert in Service
Oct 18, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. “The Right Choice” Pat Lobb Management Team

October 16, 2020

Staff was very friendly, dealership was clean and waiting area comfortable. Prompt service. Will trust my vehicle with them again. Will recommend to family:friends More

by Awoods
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brown
Oct 16, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Pat Lobb Toyota of McKinney. Please don't hesitate to reach out if you need anything else. “The Right Choice” Pat Lobb Management Team

October 14, 2020

Bought 2 Rav 4’s here and both times the experience went well. Have serviced both here as well and the service department is very efficient. They take time to explain any issues. I’ve felt very comfortable More

by Ek6583
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Oct 14, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Pat Lobb Toyota of McKinney. “The Right Choice” Pat Lobb Management Team

October 14, 2020

I will drive the extra mile for limited wait time. I like how they explain costs before the work is done. Fair price. Very pleased. More

by Iris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service/Mike
Oct 14, 2020 -

Pat Lobb Toyota of McKinney responded

Iris, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney, we look forward to having you as one of our valued customers for many more years to come! “The Right Choice” Pat Lobb Management Team

October 14, 2020

I bought a brand new truck from the Chevy group down the road almost two years ago had such terrible service. Every time I went in they didn't seem organized and I felt they were rude. I sold it and bought More

by Baryct
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department was wonderful
Oct 14, 2020 -

Pat Lobb Toyota of McKinney responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. “The Right Choice” Pat Lobb Management Team

October 13, 2020

The service advisor was awesome and explained in detail the work to be performed on my vehicle. The work was done in a timely and proficient manner. I’m sure Service Advisor Tammy Mitchell is an asset to h More

by jhaystex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Oct 13, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We will let our service department know how much you appreciated their efforts and hard work. “The Right Choice” Pat Lobb Management Team

October 09, 2020

Our service agent, Tammy, was very friendly and efficient. The service work was completed in a timely manner. I do trust the service crew at Pat Lobb Toyota. More

by bruce.jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy in the Service Dept.
Oct 10, 2020 -

Pat Lobb Toyota of McKinney responded

Bruce, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! “The Right Choice” Pat Lobb Management Team

October 07, 2020

Customer services listens to you and discusses services you may need. They understand your time constraints and you may not be able to leave your vehicle right now. More

by GaryV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell, Service Advisor
Oct 07, 2020 -

Pat Lobb Toyota of McKinney responded

Hello Gary, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Pat Lobb Toyota of McKinney! “The Right Choice” Pat Lobb Management Team

October 06, 2020

Appointment made , 10 minutes later at dealership , oil change done quickly ! Provide my next service needs with prices listed , glad to know ahead of time. Thanks More

by catfishcd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service
Oct 06, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. “The Right Choice” Pat Lobb Management Team

...
118
...