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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,472 Reviews

1,472 Reviews of Pat Lobb Toyota of McKinney - Service Center

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June 30, 2020

Love this Dealership. They always go above and beyond to make sure everything is right the first time. And Easy is AWESOME! Give them a call. More

by trice_01
Recommend Dealer
Yes
Employees Worked With
Easy
Jun 30, 2020 -

Pat Lobb Toyota of McKinney responded

Hello, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Pat Lobb Toyota of Mckinney. Please don't hesitate to reach out if you need anything else! “The Right Choice”

June 30, 2020

Excellent service in a timely manner , even without appointment for travelers. Friendly staff. Clean facility. Soda fountain and clean waiting area. Service advisor quick to respond to take care of us. More

by Rav4
Recommend Dealer
Yes
Employees Worked With
Service writer
Jul 01, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. “The Right Choice”

June 26, 2020

Every time I come into Pat Loeb for service I leave 110% happy thanks to service adviser Molly - she goes above and beyond- the BEST. More

by Carl11
Recommend Dealer
Yes
Employees Worked With
Bill Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MOLLY STILES— the BEST
Jun 26, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you for your review and kind words for Molly! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thanks for choosing Pat Lobb Toyota of Mckinney. “The Right Choice”

June 25, 2020

I have always felt very special every time I go to Pat Lobb Toyota. They are very caring, thorough and professional. They go the extra mile to make sure everything is done right. Highly recommend!! More

by tx.sun
Recommend Dealer
Yes
Employees Worked With
Easy was super professional and friendly!
Jun 26, 2020 -

Pat Lobb Toyota of McKinney responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Pat Lobb Toyota of Mckinney, we look forward to having you as one of our valued customers for many more years to come! “The Right Choice”

June 24, 2020

I still have scratches on my car that I was promised would be fixed. Technician left air filter cap in my glove box. My dealer rep Joshua walked me thru fixing it but then I cldnt put all the parts back More

by Schellmel
Recommend Dealer
No
Employees Worked With
Joshua Wunschel
Jul 11, 2020 -

Pat Lobb Toyota of McKinney responded

Hi, Providing a positive experience is our top priority, and if you wouldn't mind reaching out to me directly, we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Customer Relations Manager Pat Lobb Toyota of Mckinney

June 23, 2020

My visit was very efficient and thorough. I had a tire replacement and the tire was cheaper than discount tire and arrived sooner. Would return for non warranty visits. More

by johnhallmcdaniel
Recommend Dealer
Yes
Employees Worked With
Agrinn
Jun 23, 2020 -

Pat Lobb Toyota of McKinney responded

Hi John, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. “The Right Choice”

June 22, 2020

I bought my RAV4 from Pat Lobb of McKinney in January expecting to take some road trips early this spring in 2020. Well, that hasn’t happened! I took my car in for it’s first check up and was extremely p More

by Linda
Recommend Dealer
Yes
Employees Worked With
Service technicians went above and beyond!
Jun 23, 2020 -

Pat Lobb Toyota of McKinney responded

Hello Linda, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! “The Right Choice”

June 20, 2020

My visit was great. I was greeted with a smile and very promptly. They made me fill like they are here to help. They provided me with a ride home and back to the dealership. They were prompt in fixing the More

by Tweety7507
Recommend Dealer
Yes
Employees Worked With
David Jurs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Mcmillan
Jun 21, 2020 -

Pat Lobb Toyota of McKinney responded

Hello, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! “The Right Choice”

June 19, 2020

Excellent service, My rep was trying to make it convenient for me either to drop off the car or they can come and pick me up pat lobb Toyota have excellent customer service thank you More

by MM
Recommend Dealer
Yes
Employees Worked With
Agrin
Jun 20, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and look forward to working with you again. “The Right Choice”

June 19, 2020

thank you Robert Lewis very much...you are good man you answer everything customs any questions.....excellent sale man and i filled happy when i buy car and deal with him...He support me too much to un More

by nhatrang2843
Recommend Dealer
Yes
Employees Worked With
Norman Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Yazbeck, Rob Lewis
Jun 20, 2020 -

Pat Lobb Toyota of McKinney responded

It's great to hear that Robert was able to assist you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Pat Lobb Toyota of Mckinney! “The Right Choice”

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