Pat Lobb Toyota of McKinney - Service Center

Rob has been my go to service for over 5 years and now on my second Tundra. I followed him from another dealership he was working at. Always personal and professional. He keeps the best interest of the custo my second Tundra. I followed him from another dealership he was working at. Always personal and professional. He keeps the best interest of the customer. Thank you Rob and Toyota for going above and beyond. More

My recall visit was handled with the utmost professionalism! My advisor kept me advised on the status of my visit. I was impressed with the COVID 19 protections they took with my Highlander. professionalism! My advisor kept me advised on the status of my visit. I was impressed with the COVID 19 protections they took with my Highlander. Great job! More

I really appreciate the familiarity of your personal and feel that E. Newsom, my representative, understands my concerns. He has been there for years. He informs me of new deals that are or will be availabl feel that E. Newsom, my representative, understands my concerns. He has been there for years. He informs me of new deals that are or will be available. More

Tammy provided superior customer service, from our initial telephone conversation to the very end of my services there. I appreciate her professionalism and kindness. It’s nice to know there are peopl initial telephone conversation to the very end of my services there. I appreciate her professionalism and kindness. It’s nice to know there are people who still value the importance of good customer service. More

The service was excellent from the telephone connection to the greeter at the dealership to that greeter who handled the service to the conversation with the salesman to checkout. The people were all cour to the greeter at the dealership to that greeter who handled the service to the conversation with the salesman to checkout. The people were all courteous, knowledgeable, efficient and timely. That is why I return to Pat Lobb Toyota for my service More

It’s always a nice experience at Pat Lobb. Helpful and respectful people to work with and I’ll continue to work with them for years!! respectful people to work with and I’ll continue to work with them for years!! More

Josh was extremely attentive and contacted me every step of the way throughout the time my car was there for service. I appreciate his kindness and look forward to working with him again!! of the way throughout the time my car was there for service. I appreciate his kindness and look forward to working with him again!! More

Better customer service! Very professional service Better customer service! Very professional service writer and a very friendly, pleasant check out experience.This is a much improved service experien Better customer service! Very professional service writer and a very friendly, pleasant check out experience.This is a much improved service experience since the last time I was there. More

The best dealership experience I have ever had!! Joel Casper is amazing. I Could not ask for more I will never go anywhere else period Casper is amazing. I Could not ask for more I will never go anywhere else period More

Had a 25K service on our 2019 Highlander today. Everything went very well. Worked with service advisor Tammy Mitchell and she did a great job. Pleased at the dealerships safety efforts. Y’all do a Everything went very well. Worked with service advisor Tammy Mitchell and she did a great job. Pleased at the dealerships safety efforts. Y’all do a great job, thank you. More