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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,472 Reviews

1,472 Reviews of Pat Lobb Toyota of McKinney - Service Center

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June 18, 2020

Always great service every time, thanks to Robert McMillan excellent customer service!! Keep up the great work always be safe and consistent! Thank you so much More

by J2ridejdm
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 19, 2020 -

Pat Lobb Toyota of McKinney responded

We appreciate your business and Robert and our team look forward to serving you again soon! “The Right Choice”

June 17, 2020

Toyota of McKinney did our final complimentary tire rotation and balance along with updating the software on our Navigation System efficiently and competently. We waited for our 2019 Sienna van in a ro More

by TXramblers
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
Jun 18, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of Mckinney, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! “The Right Choice”

June 13, 2020

Very fast and friendly service Molly Stiles is the best service writer. Very knowledgeable and honest. Very convenient location, easy to find and easy to get in and out. More

by Shanebasham38
Recommend Dealer
Yes
Employees Worked With
Molly Stiles
Jun 14, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you, Shane, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Pat Lobb Toyota of Mckinney. “The Right Choice”

June 13, 2020

Thank you Cannon for being so friendly and courteous. I felt welcome and at home. Staff is tremendous and friendly. I’ve been getting my truck serviced there for almost 2 years now. And of course I will be More

by Lwill 1972
Recommend Dealer
Yes
Employees Worked With
Cannon
Jun 14, 2020 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Cannon here at Pat Lobb Toyota of Mckinney. We appreciate your business and hope to see you again soon! “The Right Choice”

June 11, 2020

Pat Lobb service always do a great job. Never a problem scheduling, respires, routine service. Communication is easy and they get the work done in a timely manner, More

by Geeber98
Recommend Dealer
Yes
Employees Worked With
Robert Millican
Jun 11, 2020 -

Pat Lobb Toyota of McKinney responded

Hello, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. “The Right Choice”

June 09, 2020

Prompt excellent courteous service in every interaction with Pat Lobb Toyota of McKinney. From the initial experience of buying my 2019 Highlander to the 5000 mile service today, every experience has been More

by eegvaldez
Recommend Dealer
Yes
Employees Worked With
Braden Sjoblom
Jun 09, 2020 -

Pat Lobb Toyota of McKinney responded

Hello, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Pat Lobb Toyota of Mckinney. “The Right Choice”

June 09, 2020

Joel is the advisor we use. He is excellent. Thank him for also doing a great job. He is prompt thorough and very easy to work with More

by Dinandbarbara2008
Recommend Dealer
Yes
Employees Worked With
Joel
Jun 09, 2020 -

Pat Lobb Toyota of McKinney responded

Hello, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Pat Lobb Toyota of Mckinney. Please don't hesitate to reach out if you need anything else. “The Right Choice”

June 09, 2020

Finally I got an phone call from service manager. He is gentle and tried to explain something. I accepted what he said but I am not willing to return back again. More

by Christine
Recommend Dealer
No
Employees Worked With
David Jurs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2020 -

Pat Lobb Toyota of McKinney responded

Hello Christine. Thank you for taking the call from our Service Manager, David. We are sorry to hear that you will not return, but hope that you will consider us in the future.

June 08, 2020

My service advisor, Cannon, has continues to exceed all of my expectations in terms of customer service and expectations. I will only work with him. I bought my car from Pat Lobb 10 years ago and continue More

by Ronnielinwood
Recommend Dealer
Yes
Employees Worked With
Cannon
Jun 08, 2020 -

Pat Lobb Toyota of McKinney responded

Hello, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Pat Lobb Toyota of Mckinney, we look forward to having you as one of our valued customers for many more years to come! “The Right Choice”

June 02, 2020

I love the service and sale staff, very friendly and helpful! I have bought 4 car at this dealership already. Thank you for the great service!! More

by Nguyendon51972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service , Brian Brown
Jun 03, 2020 -

Pat Lobb Toyota of McKinney responded

Hello, We are very happy to hear that Brian provided you with such a positive experience! We sincerely value your business and loyalty. We look forward to your next visit. “The Right Choice”

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