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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,497 Reviews

1,497 Reviews of Pat Lobb Toyota of McKinney - Service Center

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July 09, 2020

We took our Rav4 in for service and our service advisor Easy Newsome took excellent care of us and our vehicle. We continue to receive outstanding service from Pat Lobb Toyota in Mckinney. They are awesome More

by Charles
Recommend Dealer
Yes
Employees Worked With
Easy Newsome, service advisor
Jul 10, 2020 -

Pat Lobb Toyota of McKinney responded

Charles, We appreciate your business and our team looks forward to serving you again soon! “The Right Choice”

July 09, 2020

Part Lobb Toyota was great to work with after damage to my car requires repairs. They were quick to provide me with information on repairs needed & costs; they took the time to confirm if there was coverag More

by cmichaels0467
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selena
Jul 10, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of Mckinney, your feedback and rating mean a lot to us. We're glad Selena was able to help, and we hope to see you again! “The Right Choice”

July 07, 2020

I have been here twice for service! They are really fast and courteous. I always get an update on what I need to beware of for the next visit. I’m really happy with this service department! More

by mavman21
Recommend Dealer
Yes
Employees Worked With
Mike and Joey
Jul 07, 2020 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of Mckinney. We appreciate your business and hope to see you again soon! “The Right Choice”

July 04, 2020

Awesome service great staff. Fast at what they do. ; Great Great Great You will not be dis satisfied with this dealership at all go take a look. More

by Nekia1995
Recommend Dealer
Yes
Employees Worked With
David Jurs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David manager , Brian Brown
Jul 06, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Pat Lobb Toyota of Mckinney. “The Right Choice”

July 01, 2020

Good service.good atmosphere.,good coffee,great facilities, good restrooms and clean, and that is all I got to say about that. Thank you. Toyota team. More

by Blr9703
Recommend Dealer
Yes
Employees Worked With
Brian Salm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Harte, Brian Brown
Jul 01, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. “The Right Choice”

June 30, 2020

Love this Dealership. They always go above and beyond to make sure everything is right the first time. And Easy is AWESOME! Give them a call. More

by trice_01
Recommend Dealer
Yes
Employees Worked With
Easy
Jun 30, 2020 -

Pat Lobb Toyota of McKinney responded

Hello, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Pat Lobb Toyota of Mckinney. Please don't hesitate to reach out if you need anything else! “The Right Choice”

June 30, 2020

Excellent service in a timely manner , even without appointment for travelers. Friendly staff. Clean facility. Soda fountain and clean waiting area. Service advisor quick to respond to take care of us. More

by Rav4
Recommend Dealer
Yes
Employees Worked With
Service writer
Jul 01, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. “The Right Choice”

June 26, 2020

Every time I come into Pat Loeb for service I leave 110% happy thanks to service adviser Molly - she goes above and beyond- the BEST. More

by Carl11
Recommend Dealer
Yes
Employees Worked With
Bill Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MOLLY STILES— the BEST
Jun 26, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you for your review and kind words for Molly! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thanks for choosing Pat Lobb Toyota of Mckinney. “The Right Choice”

June 25, 2020

I have always felt very special every time I go to Pat Lobb Toyota. They are very caring, thorough and professional. They go the extra mile to make sure everything is done right. Highly recommend!! More

by tx.sun
Recommend Dealer
Yes
Employees Worked With
Easy was super professional and friendly!
Jun 26, 2020 -

Pat Lobb Toyota of McKinney responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Pat Lobb Toyota of Mckinney, we look forward to having you as one of our valued customers for many more years to come! “The Right Choice”

June 24, 2020

I still have scratches on my car that I was promised would be fixed. Technician left air filter cap in my glove box. My dealer rep Joshua walked me thru fixing it but then I cldnt put all the parts back More

by Schellmel
Recommend Dealer
No
Employees Worked With
Joshua Wunschel
Jul 14, 2020 -

Pat Lobb Toyota of McKinney responded

Hi, Providing a positive experience is our top priority, and if you wouldn't mind reaching out to me directly, we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Customer Relations Manager Pat Lobb Toyota of Mckinney

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