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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,497 Reviews

1,497 Reviews of Pat Lobb Toyota of McKinney - Service Center

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June 09, 2020

Joel is the advisor we use. He is excellent. Thank him for also doing a great job. He is prompt thorough and very easy to work with More

by Dinandbarbara2008
Recommend Dealer
Yes
Employees Worked With
Joel
Jun 09, 2020 -

Pat Lobb Toyota of McKinney responded

Hello, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Pat Lobb Toyota of Mckinney. Please don't hesitate to reach out if you need anything else. “The Right Choice”

June 09, 2020

Finally I got an phone call from service manager. He is gentle and tried to explain something. I accepted what he said but I am not willing to return back again. More

by Christine
Recommend Dealer
No
Employees Worked With
David Jurs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2020 -

Pat Lobb Toyota of McKinney responded

Hello Christine. Thank you for taking the call from our Service Manager, David. We are sorry to hear that you will not return, but hope that you will consider us in the future.

June 09, 2020

Prompt excellent courteous service in every interaction with Pat Lobb Toyota of McKinney. From the initial experience of buying my 2019 Highlander to the 5000 mile service today, every experience has been More

by eegvaldez
Recommend Dealer
Yes
Employees Worked With
Braden Sjoblom
Jun 09, 2020 -

Pat Lobb Toyota of McKinney responded

Hello, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Pat Lobb Toyota of Mckinney. “The Right Choice”

June 08, 2020

My service advisor, Cannon, has continues to exceed all of my expectations in terms of customer service and expectations. I will only work with him. I bought my car from Pat Lobb 10 years ago and continue More

by Ronnielinwood
Recommend Dealer
Yes
Employees Worked With
Cannon
Jun 08, 2020 -

Pat Lobb Toyota of McKinney responded

Hello, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Pat Lobb Toyota of Mckinney, we look forward to having you as one of our valued customers for many more years to come! “The Right Choice”

June 02, 2020

I love the service and sale staff, very friendly and helpful! I have bought 4 car at this dealership already. Thank you for the great service!! More

by Nguyendon51972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service , Brian Brown
Jun 03, 2020 -

Pat Lobb Toyota of McKinney responded

Hello, We are very happy to hear that Brian provided you with such a positive experience! We sincerely value your business and loyalty. We look forward to your next visit. “The Right Choice”

June 01, 2020

Very friendly Service & professional. Robert went above Very friendly Service & professional. Robert went above and beyond!. We left very happy. Thanks for the advice and recommendation. I will ask for Ro More

by Roxy
Recommend Dealer
Yes
Employees Worked With
Robert McMillan in service Dept
Jun 02, 2020 -

Pat Lobb Toyota of McKinney responded

Roxy, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! “The Right Choice”

May 29, 2020

Great service!!! Ask for Easy N.....he will hook you up like a tow truck!! They were super busy, but my wait time was short! More

by Mr.TooHigh
Recommend Dealer
Yes
Employees Worked With
Arik Florczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Easy N.
May 31, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! “The Right Choice”

May 28, 2020

Service department did a thorough inspection for the 60,000 mile check up. They did very thorough work and completed everything on time. Mollie notified me when car was ready. More

by Richagen
Recommend Dealer
Yes
Employees Worked With
Mollie
May 29, 2020 -

Pat Lobb Toyota of McKinney responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Pat Lobb Toyota of Mckinney! “The Right Choice”

May 27, 2020

Great service. Molly our service advisor was excellent as always helpful and knowledgeable. Service for a regular oil change was done fast also they did a 25 point inspection for free! More

by Johnw
Recommend Dealer
Yes
Employees Worked With
Molly
May 28, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. “The Right Choice”

May 27, 2020

They was very courteous. And they was Friendly They took my car right away I was there no longer than an hour. I would recommend this Place to everybody. if I ever or going to trade my car and get a nother More

by dleepelham
Recommend Dealer
Yes
Employees Worked With
Hasan Amarneh
May 27, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you for sharing your review, we appreciate your business and our team looks forward to serving you again soon! “The Right Choice”

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