Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Pat Milliken Ford
Redford, MI
1,328 Reviews
Pat Milliken Ford has been family owned and operated since 1959. We are proud to be one of the largest Ford dealers in the nation, which means you will always find a huge selection of new and pre-owned vehicles on our lot. But more importantly, we know that customer satisfaction is the key to our success. Pat Milliken Ford has been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 27 years in a row! We are the only dealer in the State of Michigan to achieve this designation and we are proud of our entire sales and service team for their efforts.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,328 reviews
September 08, 2025
Both time vehicle was there for well over a week with no updates and no one could provide me with an honest answer. Still have issue with one thing it went it for. updates and no one could provide me with an honest answer. Still have issue with one thing it went it for. More
by Acekiki8789
Employees Worked With
September 03, 2025
Braheem was able to smoothly guide us through the process of purchasing a car for our family, and was even able to find us a last minute rebate to help sweeten the deal! Incredible experience. of purchasing a car for our family, and was even able to find us a last minute rebate to help sweeten the deal! Incredible experience. More
by hibaasad1
Employees Worked With
September 03, 2025
Had a very good time with Braheem and Pat Millikan in general. We got to see a variety of cars and options. Braheem was very helpful and patient from the initial visit all the way to purchase and beyond. general. We got to see a variety of cars and options. Braheem was very helpful and patient from the initial visit all the way to purchase and beyond. More
by ahteshamk1
August 29, 2025
Prompt service when it comes to finding exact model of vehicle. Danielle was friendly and courteous as usual. Highly recommended. vehicle. Danielle was friendly and courteous as usual. Highly recommended. More
by tcobra98
Employees Worked With
August 29, 2025
This is my second time purchasing from Pat Milliken Ford and once again I had a great experience. They always take care of my needs. I worked with Tim who helped me secure a great vehicle with good terms po and once again I had a great experience. They always take care of my needs. I worked with Tim who helped me secure a great vehicle with good terms post bankruptcy. I will be a repeat customer due to the great service. More
by Hmckay2008
Employees Worked With
Tim Shea
August 27, 2025
Experienced a transmission problem literally on the last day of warranty coverage. Called Ford Warranty and they said it HAS to go to a dealership today and have a work order started today to be covered. I day of warranty coverage. Called Ford Warranty and they said it HAS to go to a dealership today and have a work order started today to be covered. I called the closest dealership, said they don't have a transmission tech and turned down the work. Called next closest dealership, said they are setting appointments 4 months out and that I can't take it to them today to start a work order, I'd have to make the appointment and wait 4 months (which would be past warranty). Finally called Pat Miliken and explained the situation. I was told to get down there before they close and they'd handle the rest. Pulled in one hour before they closed, the wrote up the paperwork and told me that it might take a couple of weeks before they could look at it BUT I technically had it in service and if the issue was covered under warranty, I'd be covered. Such a stressful day until I contacted Pat Miliken Ford. I wish I could remember the employees names, might have been Julie and Juliet.. I don't remember but I am so thankful that they were willing to help. More
by Josh.ely
Employees Worked With
