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Pat Milliken Ford

Redford, MI

4.9
1,278 Reviews
Pat Milliken Ford has been family owned and operated since 1959. We are proud to be one of the largest Ford dealers in the nation, which means you will always find a huge selection of new and pre-owned vehicles on our lot. But more importantly, we know that customer satisfaction is the key to our success. Pat Milliken Ford has been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 27 years in a row! We are the only dealer in the State of Michigan to achieve this designation and we are proud of our entire sales and service team for their efforts.
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9600 Telegraph Rd

Redford, MI

48239

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Showing 1,278 reviews

March 12, 2024

The service was good pick up time and all but need to let the customer know that they have to pay before the vehicle is released More

by Rickeyd
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
John Blanchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2024

Most salesmen are like the run of the mill tattooist with the "you pick it they'll stick it" to where your stuck with another payment and still left hungry to truely be satisfied. Joey Desantis, on the other More

by Dan
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Joey DeSantis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Pat Milliken Ford responded

Thanks for your 5-star review of Joey DeSantis! We're very happy that you had a great experience with him! We look forward to working with you again Dan!

March 11, 2024

Excellent dealership who knows how to satisfy your customers. My salesman Brian Holiday was extremely knowledgeable and helpful with my purchase. More

by Correyk
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Holiday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Pat Milliken Ford responded

Thank you very much for taking the time to share your experience with Brian Holiday and Pat Milliken Ford.

March 10, 2024

Great service. From start to finish it was a very easy and painless experience. Joey DeSantis is incredible to work with. More

by Jeremy Horning
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Joey DeSantis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Pat Milliken Ford responded

Thanks Jeremy! Thanks for giving us the opportunity to earn your business. We are so happy to hear that Joey provided you with an exceptional experience!!

March 09, 2024

Great service. Associate team very friendly and helpful.Fast in fast out. Easy on line scheduling. More

by joelshelton0860
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Lorie Gardner
Mar 11, 2024 -

Pat Milliken Ford responded

Thanks for this great review about our service department! We greatly appreciate your business!

March 08, 2024

Great job Jordan, along with the team that took care of my vehicle. Experience was excellent and right on time. More

by ddr659
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jordan Polczynski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Pat Milliken Ford responded

Thank you for sharing your excellent experience with us! We greatly appreciate your kind words.

March 07, 2024

This dealership is exceptional. I was always greeted very professional and with a kind smile. I like the fact that someone was always asking "can I help you "? More

by merrilyme
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Tim Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Pat Milliken Ford responded

Thank you for this great review of our dealership!

March 04, 2024

If I could give more stars, I would. Joe Balhorn has been our sales representative at Pat Milliken for over 30 years. He has always come through with a vehicle for us every time we turn More

by binstacator
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Joe Balhorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Pat Milliken Ford responded

Thank you so much for your continued loyalty to Joe Balhorn and Pat Milliken Ford! We appreciate your business and this fantastic review! We'll pass along a couple extra stars to Joe for you. ;)

Mar 04, 2024 -

binstacator responded

Terrific! Joe deserves all the stars!!

March 04, 2024

I had a very pleasant experience with Pat Milliken Ford. I worked with Danielle F. and left with a truck I loved. I recommend Danielle and this dealership in the future. -Dan E. More

by eady.daniel
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Danielle Fowler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Pat Milliken Ford responded

Thanks you for your business and your recommendation of Danielle Fowler and Pat Milliken Ford! Enjoy your new truck!

March 04, 2024

Service experience was very efficient and timely. It was completed earlier than expected. Very friendly as well. More

by jlandis57
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Daryl Blannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Pat Milliken Ford responded

Thank you for your business and taking the time to leave this great review of your experience with us!

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