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Pat Milliken Ford
Redford, MI
1,276 Reviews
Pat Milliken Ford has been family owned and operated since 1959. We are proud to be one of the largest Ford dealers in the nation, which means you will always find a huge selection of new and pre-owned vehicles on our lot. But more importantly, we know that customer satisfaction is the key to our success. Pat Milliken Ford has been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 27 years in a row! We are the only dealer in the State of Michigan to achieve this designation and we are proud of our entire sales and service team for their efforts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,276 reviews
January 30, 2024
I traveled over 700 miles to purchase my 2024 Maverick. Brian Holiday was excellent with his communication keeping me informed during the 6 month order/build process. The dealership was highly recommend b Brian Holiday was excellent with his communication keeping me informed during the 6 month order/build process. The dealership was highly recommend by my son who works for Ford Credit. More
by tjschrad
Employees Worked With
January 29, 2024
I always have an amazing experience at Pat Milliken Ford. I just purchased my 6th vehicle from them and I will never go anywhere else. My entire family comes here I just purchased my 6th vehicle from them and I will never go anywhere else. My entire family comes here More
by Lisamarie
January 26, 2024
My experience at Pat Milliken Ford was very good Brian Holiday was very helpful going through my new truck Holiday was very helpful going through my new truck More
by sup88215
Employees Worked With
January 25, 2024
Tim Shea helped me get into a really nice SUV VW Tiguan. It was a fair deal, maybe could have been a little better. But given my situation and circumstance with a recent bankruptcy, I can live with and acce It was a fair deal, maybe could have been a little better. But given my situation and circumstance with a recent bankruptcy, I can live with and accept the offer I got. It was exactly what I was looking for and Tim was able to get it done and get it done fast. Which is always appreciated. More
by tsantua73
Employees Worked With
January 25, 2024
Great service, knowledgeable and helpful team, always help the customer find the best deal for their needs help the customer find the best deal for their needs More
by Wnap123
Employees Worked With
January 22, 2024
Brian Holiday, and Mike Wegehaupt were awesome! These gentlemen came through and did what they promised! The support team - Tim Beaty from finance, Moe Malik a technology specialist and James Hoove These gentlemen came through and did what they promised! The support team - Tim Beaty from finance, Moe Malik a technology specialist and James Hoover from the parts department were exceptional as well! Everyone made me feel like a priority. Thank you guys! More
by ALB
Employees Worked With
Other Employees :
Moe Malik, James Hoover
January 21, 2024
Brian Holiday was so helpful in getting my 2024 Ford Maverick. Not only did he help me through the ordering process but was able to get it to me earlier by keeping an eye on their inventory. Maverick. Not only did he help me through the ordering process but was able to get it to me earlier by keeping an eye on their inventory. More
by clevelandse
Employees Worked With
January 20, 2024
I was happy with the service, and I was told it would take two days but actually, it only took four hours take two days but actually, it only took four hours More
by Juliana_aldridge
Employees Worked With
January 19, 2024
Quick but very thorough and very very nice people ! I have bought more new vehicles then the average person and at all other dealerships 3 off the top of my head ..all till Pat Milliken made me regret I have bought more new vehicles then the average person and at all other dealerships 3 off the top of my head ..all till Pat Milliken made me regret going to the dealer even with warranty! Now because of my last two vehicles I have a all new respect for dealers Pat Milliken most of my experience is from service....and that is where you easily can loose a customer! Spending in my case in 2012 a vehicle that was just under 64000.thousand dollars you never want to hear ( Well that's all we can do ) this dealer has not only never said that but fixed it every time and a few times they have said it will be a few days take this vehicle and go home and we will contact you ......Mr.Godfrey and Mr.Lyons and all the write up crew outstanding....I tell everyone and I have a friend that is (retired now ) service Manger that that was nice but Pat Milliken goes way past the just what tge book says ..... More
by Longhair
January 14, 2024
Everyone that I spoke to was extremely helpful. This was my first time purchasing a vehicle and I was very pleased with my experience. I felt that all of my questions were answered thoroughly and n This was my first time purchasing a vehicle and I was very pleased with my experience. I felt that all of my questions were answered thoroughly and never felt rushed through the process. More
by Mandamarie976
