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Pat Milliken Ford

Redford, MI

4.9
1,377 Reviews
Pat Milliken Ford has been family owned and operated since 1959. We are proud to be one of the largest Ford dealers in the nation, which means you will always find a huge selection of new and pre-owned vehicles on our lot. But more importantly, we know that customer satisfaction is the key to our success. Pat Milliken Ford has been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 28 years in a row! We are the only dealer in the State of Michigan to achieve this designation and we are proud of our entire sales and service team for their efforts.
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9600 Telegraph Rd

Redford, MI

48239

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Showing 1,377 reviews

July 26, 2024

Tim Shea is THEE MAN! My wife and I are grateful for his service and expertise to help us get the car we desire. Tim is the man your looking for if you're in need of finan More

by Ray White
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Dillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Pat Milliken Ford responded

Thank you for your kind words, Ray! We're glad Tim and James could provide you with such a positive experience. We appreciate your feedback!

July 25, 2024

Dr Tim Shea was very nice and patient with me. Went step by step with everything More

by Mercedescassity38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Pat Milliken Ford responded

Thanks for taking the time to leave these kind words about Tim Shea. We greatly appreciate your business and your review!

July 01, 2024

Pat Milliken's technician was able to accommodate my time frame and kept me posted on their progress. More

by liacologne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
Jul 01, 2024 -

Pat Milliken Ford responded

Thank you for your review of our service team!

June 23, 2024

I live out of state and Brian Holiday made the entire process extremely pleasant and efficient from ordering to delivery. More

by cparuch
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Holiday
Jun 24, 2024 -

Pat Milliken Ford responded

Thank you for trusting us with your purchase! We appreciate the opportunity to earn your business and appreciate your kind words about Brian Holiday!

June 22, 2024

Angie in service was dealing with an already overwhelming day of walk-ins and unplanned appointments and I came in with a flat tire and the need to get back to ann arbor by early afternoon. Angie found a way More

by willkatke
Recommend Dealer
Yes
Employees Worked With
Angie
Jun 24, 2024 -

Pat Milliken Ford responded

Thank you so much for taking the time to share your experience with Angie Mota-James! We greatly appreciate your kind words and are glad to hear that she was able to get you back on the road quickly and efficiently!

June 15, 2024

Brian Holiday was super friendly and explained everything clearly. I'd definitely recommend him to anyone else looking for a car! More

by Mark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Holiday
Jun 17, 2024 -

Pat Milliken Ford responded

Thank you for your kind words about Brian Holiday!

June 14, 2024

I have been coming to Pat Milliken Ford for several years now whenever I need to lease a car. The dealers are always very friendly and the technical staff is very helpful. I would recommend this dealership t More

by nick.koester5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Holiday
Jun 17, 2024 -

Pat Milliken Ford responded

Thanks for you loyalty and dedication to Pat Milliken Ford! We appreciate your business and your recommendation!

June 13, 2024

I received a letter in the mail about helping people that were in Bankruptcy. At first I was very skeptic about it, but thought that I would stop in to to Tim Shea at Pat Milliken Ford. Not only did Tim he More

by Nagi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Pat Milliken Ford responded

Thank you for giving us the opportunity to earn your business! We greatly appreciate your kind words and recommendation of Tim Shea! Enjoy your new Escape!

June 13, 2024

Bought our 3rd car with Pat Milliken and all three transactions we're amazing, never feel like I'm being pushed to buy warranties and such, John Blanchard was our salesman and will continue to get our More

by mustang86super
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Blanchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Fowler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Pat Milliken Ford responded

Thanks for your fantastic review of John Blanchard and Pat Milliken Ford! We greatly appreciate your kind words and dedication to John!

June 13, 2024

Everything went well, Angie was the only person who took me to the counter to get my keys and tell me if everything was ok by looking at the report, very professional. More

by Gail2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie
Jun 14, 2024 -

Pat Milliken Ford responded

Thanks for sharing your experience with Angie during your service visit!

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