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Pat Milliken Ford

Redford, MI

4.9
1,378 Reviews
Pat Milliken Ford has been family owned and operated since 1959. We are proud to be one of the largest Ford dealers in the nation, which means you will always find a huge selection of new and pre-owned vehicles on our lot. But more importantly, we know that customer satisfaction is the key to our success. Pat Milliken Ford has been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 28 years in a row! We are the only dealer in the State of Michigan to achieve this designation and we are proud of our entire sales and service team for their efforts.
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9600 Telegraph Rd

Redford, MI

48239

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Showing 1,378 reviews

January 19, 2024

Quick but very thorough and very very nice people ! I have bought more new vehicles then the average person and at all other dealerships 3 off the top of my head ..all till Pat Milliken made me regret More

by Longhair
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Wes Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Polczynski
Jan 19, 2024 -

Pat Milliken Ford responded

Thank you very much for taking the time to share your experiences with Pat Milliken Ford! We greatly appreciate your kind words and your business. We look forward to working with you for a long time to come.

January 14, 2024

Everyone that I spoke to was extremely helpful. This was my first time purchasing a vehicle and I was very pleased with my experience. I felt that all of my questions were answered thoroughly and n More

by Mandamarie976
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Beaty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Holiday
Jan 18, 2024 -

Pat Milliken Ford responded

Thanks for allowing us to help you with your first vehicle purchase. We greatly appreciate your business and look forward to working with you again.

January 12, 2024

Mark was very helpful and made car buying quick and easy. Would work with him again when we need another vehicle. More

by Jspadaro53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Darmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Hollars
Jan 18, 2024 -

Pat Milliken Ford responded

Thank you for your business and taking the time to share your review. Please let us know what we can do to earn that fifth star next time. :)

January 10, 2024

Spent 3 days waiting for service, after waiting 3+ weeks for an apt. In the end, nothing was found wrong of the 2 issues raised. However, the rear seat motor now works? I guess it was a miracle, as the sea More

by rshingledecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Polczynski
Jan 11, 2024 -

Pat Milliken Ford responded

We apologize for the inconvenience you experienced during your recent visit. We understand your frustration. Drew is working to resolve this so we can address your concerns and ensure your confidence in our service.

January 07, 2024

Good experience people were really helpful and nice got a 2021 ford explorer st white More

by aghiagosta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Hollars
Jan 08, 2024 -

Pat Milliken Ford responded

Thanks so much for taking the time to share your experience with us. Enjoy that beautiful Explorer ST!

January 07, 2024

I purchased my first new vehicle yesterday. I'm glad that I chose your dealership as the business to purchase from. More

by keeponbelievin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Beaty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Holiday
Jan 08, 2024 -

Pat Milliken Ford responded

Thank you for giving us the opportunity to earn your business for your first new vehicle purchase! We are very happy to hear that you had a great experience and we look forward to working with you again!

January 06, 2024

Excellent attention from our salesman Brian Holiday who we've worked with in the past. Timely attention and great follow-up. More

by Longtime Customer
Recommend Dealer
Yes
Employees Worked With
Brian Holiday
Jan 08, 2024 -

Pat Milliken Ford responded

Thanks for your business and taking the time to share your experience with Brian Holiday!

December 29, 2023

Brian Holiday was very helpful and knowledgeable about the vehicles we were interested in looking at. He took the time to get to know us and listen to what we wanted. More

by ATAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Holiday
Dec 29, 2023 -

Pat Milliken Ford responded

Thanks for giving us the opportunity to earn your business and sharing your kind words and your experience with Brian Holiday!

December 27, 2023

Always a good experience with this dealership, friendly, fast, and hassle free. John Blanchard is my go too.. service at this dealership is top notch also, no expensive surprises like I have had at other de More

by dieselmatt1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Blanchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Koshkarian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Beaty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Lyons, Jordan Polczynski, Brent Miner, Rick Ryntz
Dec 28, 2023 -

Pat Milliken Ford responded

Thanks for taking the time to write about your experiences with us! We greatly appreciate your business and your great review of John and our team!

December 23, 2023

This is my third vehicle leased through Brian Holiday and my second vehicle from Pat Milliken Ford. Brian is an absolutely phenomenal sales representative, and I will always go out of my way to work with him More

by Andrea S
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Ryan, Brian Holiday
Dec 26, 2023 -

Pat Milliken Ford responded

Thank you so much for this wonderful review of Brian and Mike! We greatly appreciate your feedback about your experience with us and we look forward to working with you again!

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