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Pat Milliken Ford
Redford, MI
1,304 Reviews
Pat Milliken Ford has been family owned and operated since 1959. We are proud to be one of the largest Ford dealers in the nation, which means you will always find a huge selection of new and pre-owned vehicles on our lot. But more importantly, we know that customer satisfaction is the key to our success. Pat Milliken Ford has been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 27 years in a row! We are the only dealer in the State of Michigan to achieve this designation and we are proud of our entire sales and service team for their efforts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,304 reviews
December 15, 2020
Joe Linting did an outstanding job with my 2020 Escape lease. He was very personable, and handled the process very smoothly. I recommend anyone that is looking to get a new vehicle to use Joe, due to his lease. He was very personable, and handled the process very smoothly. I recommend anyone that is looking to get a new vehicle to use Joe, due to his friendly personality and his overall knowledge of the vehicles. He has been my "go to" person for a new vehicle for many years. More
by cokeanut52
Employees Worked With
December 15, 2020
Mark Z has been our family salesperson for many years. He is thorough, professional and cares that I get into a vehicle that works best for me. We would not go anywhere else. is thorough, professional and cares that I get into a vehicle that works best for me. We would not go anywhere else. More
by CathyT
Employees Worked With
December 14, 2020
It was a pleasure leasing another Vehicle from Pat Milliken Ford, Mark was very helpful in the Escape I got. Thanks to every one at Pat Milliken Fold Milliken Ford, Mark was very helpful in the Escape I got. Thanks to every one at Pat Milliken Fold More
by toP567#G
Employees Worked With
December 03, 2020
I followed Maurice from another dealership. Based on my I followed Maurice from another dealership. Based on my history of the past 9 years, Maurice has always been very professional and efficient. His cu I followed Maurice from another dealership. Based on my history of the past 9 years, Maurice has always been very professional and efficient. His customer contact is welcoming and friendly. The entire process was seamless and much appreciation goes to the teamwork he has with Shauntice Richmond. Paperwork was accurate, smooth and fast. Maurice follows up with phone calls and texts long the initial sales to make sure you're still happy with your purchase. I know I can contact Maurice with any issue related to the vehicle and he will take steps to correct it. I Highly recommend Maurice in Sales. High Five and Shauntice in Finance-great work. More
by lady10s
December 01, 2020
Joe Linting was a pleasure to work with. It was my first new car purchase in quite a while and everything was very easy. Loved that Pat Milliken provides the service of a technician to help sync your phone new car purchase in quite a while and everything was very easy. Loved that Pat Milliken provides the service of a technician to help sync your phone and explain all the electronic features to my new Escape. I had a great experience! More
by Pat I
November 30, 2020
The Most wonderful experience I have ever had buying a vehicle!!! Zachary was amazing salesman, James helped with all thresh stuff!!!! Super team! Big thanks to the entire team! vehicle!!! Zachary was amazing salesman, James helped with all thresh stuff!!!! Super team! Big thanks to the entire team! More
by Jpasphalt
Employees Worked With
Zac Archer
November 25, 2020
Our whole family has worked with Don Kalie for years, from my son's first car to my most recent lease. He always takes the time to listen to what we're looking for and match us with the perfect vehicle. from my son's first car to my most recent lease. He always takes the time to listen to what we're looking for and match us with the perfect vehicle. My Escape Titanium is absolutely amazing and packed with great features. And Don was careful to work within my budget. I'll definitely be back for the vehicle. More
by Starkrost
Employees Worked With
Don Kalie
November 20, 2020
I worked with Mark Z. on the original lease of my Ford explorer and when it came time to the end of my lease he thoroughly explained to me all of my possible options and made the process of completing the explorer and when it came time to the end of my lease he thoroughly explained to me all of my possible options and made the process of completing the paperwork and getting it to done, as smooth and efficiently as possible. I would recommend him as well as this dealership to anyone I know who is looking for a vehicle. The dealership has an amazing showroom, it is set up in a clean, comfortable and professional manner. and all of their employees seem to be friendly and helpful. More
by Terri912
November 16, 2020
Mr Mike Rector give excellent customer service and has a genuine personality, I am enjoying my F150 Lariat , he made sure I got what I wanted and went over above and beyond I appreciate your excellent servi genuine personality, I am enjoying my F150 Lariat , he made sure I got what I wanted and went over above and beyond I appreciate your excellent service and thank you again , go see Mike at Pat Milliken you will have a wonderful experience, I love my truck More
by Charoletta
Employees Worked With
November 16, 2020
I renewed my lease with the help from Maurice Houston. He is very efficient, friendly and professional. The whole process went well, smooth and fast. He also followed up with phone calls and texts. Highly re is very efficient, friendly and professional. The whole process went well, smooth and fast. He also followed up with phone calls and texts. Highly recommended. More
by southwoodlaker
Employees Worked With
Maurice Houston
