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Pat Milliken Ford

Redford, MI

4.9
1,292 Reviews
Pat Milliken Ford has been family owned and operated since 1959. We are proud to be one of the largest Ford dealers in the nation, which means you will always find a huge selection of new and pre-owned vehicles on our lot. But more importantly, we know that customer satisfaction is the key to our success. Pat Milliken Ford has been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 27 years in a row! We are the only dealer in the State of Michigan to achieve this designation and we are proud of our entire sales and service team for their efforts.
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9600 Telegraph Rd

Redford, MI

48239

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Showing 1,292 reviews

June 24, 2020

So happy to get great service! We had a lease coming due at a dealership down the road and didn't want to get our next vehicle there. Victor was available to us during the time tha More

by Linda and Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Rodopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Yokom
Jun 30, 2020 -

Pat Milliken Ford responded

Thanks for your business and this great review of our team!

June 23, 2020

My experience at Pat Milliken Ford was 5 star. Frank Grisa is the most professional salesman I’ve ever worked with. I drove 140 miles to work with him and will do so again. I also feel like I’ve made a More

by Patricia C
Recommend Dealer
Yes
Employees Worked With
Frank Grisa
Jun 30, 2020 -

Pat Milliken Ford responded

Wow, 140 miles?!? Thank you Patricia for making the trip to work with Frank!

June 23, 2020

Joey DeSantis is an excellent sales professional and really knows the new cars/trucks from top to bottom...….he really made the whole process straight forward and easy. I hadn't leased a new Ford produc More

by normkristensen
Recommend Dealer
Yes
Employees Worked With
Joey DeSantis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Pat Milliken Ford responded

Thank you for giving us the opportunity to earn your business and welcome you back to the Ford family!

June 15, 2020

The best service I’ve ever received through a dealership! This being my third lease overall, I’ve had issues in the past with other dealerships. John Blanchard went beyond all expectations. If anyone needs a More

by Kevinpercin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Blanchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2020 -

Pat Milliken Ford responded

Thank for giving us the opportunity to earn your business Kevin! We look forward to working with you again as well!

June 13, 2020

I had a great experience at Pat Milliken Ford. John Blanchard and the team make the process very simple and transparent. I appreciated how everyone really went above and beyond to make the transaction More

by MikeG
Recommend Dealer
Yes
Employees Worked With
John Blanchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2020 -

Pat Milliken Ford responded

Thanks Mike! We greatly appreciate your business and your review of both John Blanchard and Pat Milliken Ford!

June 12, 2020

Joe Balhorn is a wonderful sales professional. Since 1989, I have made each new vehicle purchase with his assistance. I was a bit hesitant to purchase during the Coronavirus pandemic, but as a first res More

by Kh18953
Recommend Dealer
Yes
Employees Worked With
Joe Balhorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2020 -

Pat Milliken Ford responded

Thank you for your loyalty and continued business. We look forward to working with again!

June 12, 2020

Great service during difficult times What do you do when your elderly mother's lease ends right in the middle of a pandemic and everything is locked down? We called Sean Kelly and he wal More

by Paul L.
Recommend Dealer
Yes
Employees Worked With
Sean Kelly
Jun 17, 2020 -

Pat Milliken Ford responded

Thanks Paul! We are very happy to hear about your excellent experience with Sean Kelly.

June 09, 2020

I went to Sean Kelly because I was referred to him by friends. Sean did not disappoint. He was able to put me and my family into an F150 and a Fusion. We also worked with his brother Kyle. Both outs More

by daledoumont
Recommend Dealer
Yes
Employees Worked With
Sean Kelly, Kyle Kelly
Jun 17, 2020 -

Pat Milliken Ford responded

Looking forward to working with you and your family again! Thank you!

June 09, 2020

Don Kalie is a trusted and respected sales person I have been buying or leasing vehicles from Don for about twenty years . Don has always taken the time to answer any questions I've had about the right vehi More

by squeak
Recommend Dealer
Yes
Employees Worked With
Don Kalie
Jun 17, 2020 -

Pat Milliken Ford responded

Thank you for 20 years of dedication and loyalty to Don Kalie and Pat Milliken Ford. We look forward to working together for the next 20!

June 09, 2020

JOEY DESANTIS IS VERY GOOD AT WHAT HE DOES. I WAS HAVING MY TRUCK BUILT, BUT DO TO THE COVID - 19 THE PLANTS WERE SHUT DOWN AND MY LEASE WAS UP, JOEY FOUND ME A TRUCK REAL CLOSE TO THE ONE I OR More

by kcook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey DeSantis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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