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Pat Milliken Ford
Redford, MI
1,337 Reviews
Pat Milliken Ford has been family owned and operated since 1959. We are proud to be one of the largest Ford dealers in the nation, which means you will always find a huge selection of new and pre-owned vehicles on our lot. But more importantly, we know that customer satisfaction is the key to our success. Pat Milliken Ford has been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 27 years in a row! We are the only dealer in the State of Michigan to achieve this designation and we are proud of our entire sales and service team for their efforts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,337 reviews
June 12, 2020
Great service during difficult times What do you do when your elderly mother's lease ends right in the middle of a pandemic and everything is locked down? We called Sean Kelly and he wal What do you do when your elderly mother's lease ends right in the middle of a pandemic and everything is locked down? We called Sean Kelly and he walked us through the process, answering our questions and making the entire process easier than a trip to the store for milk. I would recommend Sean to anyone who is looking to buy or lease a new car, he is dedicated and will do what it takes to get you exactly what you want. More
by Paul L.
Employees Worked With
Sean Kelly
June 12, 2020
Joe Balhorn is a wonderful sales professional. Since 1989, I have made each new vehicle purchase with his assistance. I was a bit hesitant to purchase during the Coronavirus pandemic, but as a first res 1989, I have made each new vehicle purchase with his assistance. I was a bit hesitant to purchase during the Coronavirus pandemic, but as a first responder I was treated very well. The process was pretty seamless from start to finish. Thank you, Joe. You are the reason I return to Pat Milliken Ford! More
by Kh18953
Employees Worked With
June 09, 2020
I went to Sean Kelly because I was referred to him by friends. Sean did not disappoint. He was able to put me and my family into an F150 and a Fusion. We also worked with his brother Kyle. Both outs friends. Sean did not disappoint. He was able to put me and my family into an F150 and a Fusion. We also worked with his brother Kyle. Both outstanding at their jobs!! See you in 3 years!! More
by daledoumont
Employees Worked With
Sean Kelly, Kyle Kelly
June 09, 2020
Don Kalie is a trusted and respected sales person I have been buying or leasing vehicles from Don for about twenty years . Don has always taken the time to answer any questions I've had about the right vehi been buying or leasing vehicles from Don for about twenty years . Don has always taken the time to answer any questions I've had about the right vehicle for me. He has gone out of his way to find the right vehicle for me. I think of Don not only as my sales person but also a trusted friend. More
by squeak
Employees Worked With
Don Kalie
June 09, 2020
JOEY DESANTIS IS VERY GOOD AT WHAT HE DOES. I WAS HAVING MY TRUCK BUILT, BUT DO TO THE COVID - 19 THE PLANTS WERE SHUT DOWN AND MY LEASE WAS UP, JOEY FOUND ME A TRUCK REAL CLOSE TO THE ONE I OR I WAS HAVING MY TRUCK BUILT, BUT DO TO THE COVID - 19 THE PLANTS WERE SHUT DOWN AND MY LEASE WAS UP, JOEY FOUND ME A TRUCK REAL CLOSE TO THE ONE I ORDERED THIS IS MY 2ND TRUCK FROM JOEY AND THERE WILL BE MORE! More
by kcook
Employees Worked With
June 05, 2020
Don Kalie treats everyone like family. He is knowledgeable and pays great attention to detail making transactions seamless and enjoyable. He answers every one of my questions, even the ones I ha knowledgeable and pays great attention to detail making transactions seamless and enjoyable. He answers every one of my questions, even the ones I haven't thought of yet. I always leave his office worry-free. More
by sdoo6976
Employees Worked With
Don Kalie
June 05, 2020
David Conzelman was great yet again. Got me out of my old lease and into a new lease with yet again another great experience. All paper work was done online and was was great yet again. Got me out of my old lease and into a new lease with yet again another great experience. All paper work was done online and was easy to navigate though. With this pandemic happening everyone is on edge with face to face interaction, but David was made it quick and easy. Highly recommend David to anyone that needs a vehicle. More
by andycasali
Employees Worked With
June 03, 2020
My experience with James Dillon has been very professional and Iam well pleased how he handled the paper work doing the covid_19 pandemic. He found the car that suited me within a few days. professional and Iam well pleased how he handled the paper work doing the covid_19 pandemic. He found the car that suited me within a few days. More
by farrvalentina
Employees Worked With
June 03, 2020
Top Notch Dealership Excellent purchasing experience, considering all that has changed. A+ effort. Dealership and Sales Member were very accommodating to the individual, Excellent purchasing experience, considering all that has changed. A+ effort. Dealership and Sales Member were very accommodating to the individual, ensuring fast and simple processing. More
by happyA+
Employees Worked With
June 02, 2020
Great experience leasing a car through Sean Kelly! Even with the complications of Civid1-19, he made it easy. Kyle Kelly went beyond expectations on a rainy day! They were both a delight to work with. with the complications of Civid1-19, he made it easy. Kyle Kelly went beyond expectations on a rainy day! They were both a delight to work with. More
by noteworth5@aol.com
Employees Worked With
Sean Kelly, Kyle Kelly
