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Pat Milliken Ford
Redford, MI
1,291 Reviews
Pat Milliken Ford has been family owned and operated since 1959. We are proud to be one of the largest Ford dealers in the nation, which means you will always find a huge selection of new and pre-owned vehicles on our lot. But more importantly, we know that customer satisfaction is the key to our success. Pat Milliken Ford has been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 27 years in a row! We are the only dealer in the State of Michigan to achieve this designation and we are proud of our entire sales and service team for their efforts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,291 reviews
August 12, 2019
Simply awesome! Katie does an amazing job of listening and ensuring the customer’s wants, needs and desires are fulfilled!!! Great experience from beginning to end!! Katie does an amazing job of listening and ensuring the customer’s wants, needs and desires are fulfilled!!! Great experience from beginning to end!!! Thank you!!! More
by scirella
Employees Worked With
Katie Jesulaitis
August 12, 2019
Knowledge is Power! Katie, was the best! She worked day and night for me to find the best deal for my family and I! She treated me just like family! Katie is dependable, Katie, was the best! She worked day and night for me to find the best deal for my family and I! She treated me just like family! Katie is dependable, dedicated, and wonderful at her job! She loves her job and it shows! More
by Jewels
Employees Worked With
Katie Jesulaitis
August 12, 2019
Amazing service! Katie is the absolute best! I wanted an Explorer, and she got me the best deal around. My Explorer is by far my favorite car that I have ever owned, a Katie is the absolute best! I wanted an Explorer, and she got me the best deal around. My Explorer is by far my favorite car that I have ever owned, and I’m so thankful that Katie was able to work her magic and make my dream come true. More
by MCoop14
Employees Worked With
Katie Jesulaitis
August 12, 2019
Surging the customer l! Amazing sales person, willing to help you to find the best deal and the right vehicle! The dealership is very accommodating and the service departmen Amazing sales person, willing to help you to find the best deal and the right vehicle! The dealership is very accommodating and the service department is always going the extra mile to help! More
by Zim
Employees Worked With
Scott Duczyminski, Katie Jesulaitis
August 12, 2019
Katie “KJ” Jesulaitis I would like to acknowledge my sales specialist Miss Katie “KJ” Jesulaitis and give her a 5 star review because it’s not allowed to give a 15 star. Sh I would like to acknowledge my sales specialist Miss Katie “KJ” Jesulaitis and give her a 5 star review because it’s not allowed to give a 15 star. She kept constant communication with me via text, email and phone calls throughout the entire process! This was my first ever lease and I was a bit nervous so she told me I could even bring my therapy dog in for the signing of all the documents. KJ is one heck of a sales specialist and if your looking for an experience you will never forget, please ask for her, she will take care of ya. More
by Malek458
Employees Worked With
Katie Jesulaitis
August 12, 2019
Katie J is the BEST! Katie worked tirelessly to get us into a new truck. We had a certain criteria we needed and we thought our only option was a used vehicle. Katie got u Katie worked tirelessly to get us into a new truck. We had a certain criteria we needed and we thought our only option was a used vehicle. Katie got us into a brand new 2019 F150. I had an issue with a receptionist that had left a bad taste in my mouth, but I addressed it with management and they were very quick to respond and resolve the issue. This dealership truly strives to have you walking away with the best experience. More
by Emgee1981
August 09, 2019
Top Service Don Barker provided us with top notch service. Don was knowledgeable, patient and transparent. He really listened to our needs and provided sound advi Don Barker provided us with top notch service. Don was knowledgeable, patient and transparent. He really listened to our needs and provided sound advice without being pushy. I look forward to purchasing future vehicles with Don's help. He's earned our service and loyalty! Way to go Don! Way to go Pat Milliken! More
by SarahandOscar0521
Employees Worked With
Don Barker, David Post
August 08, 2019
No funny business - good service Have bought multiple vehicles from Frank Renko - he found us the car we wanted every time - even when inventory was slim pickings. We would definitely Have bought multiple vehicles from Frank Renko - he found us the car we wanted every time - even when inventory was slim pickings. We would definitely recommend him and this dealership. He worked with my schedule and there was no car salesman "xxxxxx business". More
by Ford Lover
Employees Worked With
August 02, 2019
A great experience for the entire process. I called Katie Jesulaitis and she had the car ready for a test drive when I showed up at the dealership. She was very professional and a pleasure to w I called Katie Jesulaitis and she had the car ready for a test drive when I showed up at the dealership. She was very professional and a pleasure to work with. I would highly recommend Pat Milliken Ford and especially Katie. I have not bought a car from a dealership for over 20 years because of some issues that I had. However this experience renewed my faith in buying a vehicle from a dealership. More
by Bigal
August 02, 2019
No hassle, in a new truck in under a week! I was about to go over my mileage on my previous lease with almost 6 months still remaining, but Sean did a fantastic job handling my situation and al I was about to go over my mileage on my previous lease with almost 6 months still remaining, but Sean did a fantastic job handling my situation and allowing me to turn the vehicle in early. Top notch service, was very responsive to my calls and was able to get me a great deal on a new F-150. Highly recommended! More
by stowsta
Employees Worked With
Sean Kelly
