1,190 Reviews of Patriot Buick GMC - Service Center
When I arrived for my service appointment, they couldn’t find me in the system (there was an issue since I booked online). Kasey assured me they would get me taken care of, and they did. The whole team the find me in the system (there was an issue since I booked online). Kasey assured me they would get me taken care of, and they did. The whole team there is very professional and polite. It’s a bit of a drive for me but I always take my vehicles to Patriot Buick GMC for service. It’s well worth it. More
The service team in this dealership were very professional and made sure that the work was done right the first time. They got me in and out quickly. Will definitely recommend this dealership. professional and made sure that the work was done right the first time. They got me in and out quickly. Will definitely recommend this dealership. More
Can’t say enough but everyone at this facility. Were there issues, yes, but they go above and beyond to fix and accommodate. Love everyone there!!! Were there issues, yes, but they go above and beyond to fix and accommodate. Love everyone there!!! More
Everyone (especially Brianna who helped navigate/facilitate everything) was a pleasure to work with and made the process simple. navigate/facilitate everything) was a pleasure to work with and made the process simple. More
Timely as far as getting your vehicle back when they say. Although high, they are upfront with costs. Although high, they are upfront with costs. More
Customer service was polite, courteous, friendly, and professional. I’d made a mistake when scheduling my appointment online and they were able to accommodate me anyway. They also went above and beyond w professional. I’d made a mistake when scheduling my appointment online and they were able to accommodate me anyway. They also went above and beyond when noticing I had my laptop with me - and offered me the privacy of an empty office! More
The service writer was good. Personable and kept me informed about the status of the repair. Debbie, the receptionist... not so much. She seemed to basically be a warm body. Personable and kept me informed about the status of the repair. Debbie, the receptionist... not so much. She seemed to basically be a warm body. I waited over 5 minutes while she was absorbed in her cell phone. More
First time buying a car there. I had a great experience. No hassle, no pressure. The salesman, Lee, was very knowledgeable. I had a great experience. No hassle, no pressure. The salesman, Lee, was very knowledgeable. More
Very responsive. Car was done way in advance of what originally thought. Everyone was polite & professional. Car was done way in advance of what originally thought. Everyone was polite & professional. More