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Patriot CDJR of Tulsa - Service Center

Tulsa, OK

4.0
528 Reviews

528 Reviews of Patriot CDJR of Tulsa - Service Center

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October 27, 2024

Very nice people easy going. Finance manager not so pleased with, seemed like it was a bother to him and didn’get an envelope like I was told we was supposed to off got. Don’t wa More

by ndncholo
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Gramm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Childers
October 26, 2024

Very professional great job completed on time. Very personable great estimate pleasure to work with them. More

by dpost76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Adams
October 25, 2024

I appreciated Ryan’s active listening skills upon arrival, along with his thorough explanation regarding the condition of my brakes. More

by misscomrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

We asked for service records numerous times and never received anything. Upon leaving the dealership I’ve encountered a blow out, a missing wheel lock and a broken tpms. We asked atleast 3 people for s More

by Arsenalwho
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Bruce Gramm
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Patriot CDJR of Tulsa responded

Hi, my name is Joseph. I am the New Car Director. I would like to first thank you for your business on behalf of everyone here at Patriot Auto Group of Tulsa. However, we are very sorry you feel we fell short by providing us a two-star review. Please let us know if there is anything we can do to improve your experience and get this review upgraded to five stars! We look forward to helping you all for many years to come!! Please email me at jperrymore@gopatriot.com and let me know what I can do to help you out. Joseph Perrymore New Car Director Patriot Auto Group Tulsa, Ok

October 22, 2024

It took me 8 phone calls to get ahold of the service department. The phone would ring 4 times and disconnect, very unprofessional. I left 2 messages which were not returned. It took 10 phone calls to fi More

by ndtspecialist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Scott
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Patriot CDJR of Tulsa responded

Hi, my name is Joseph. I am the New Car Director. I would like to first thank you for your business on behalf of everyone here at Patriot Auto Group of Tulsa. However, we are very sorry you feel we fell short by providing us a one-star review. Please let us know if there is anything we can do to improve your experience and get this review upgraded to five stars! We look forward to helping you all for many years to come!! Please email me at jperrymore@gopatriot.com and let me know what I can do to help you out. Joseph Perrymore New Car Director Patriot Auto Group Tulsa, Ok

October 22, 2024

I've had nothing but a wonderful experience Everytime. I highly recommend Patriot to all my friends and family. More

by ABRYANT4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Adams
October 21, 2024

I was charged $24. 99 for an additive I told Ryan I didn’t want. And, he told me a tire rotation and balance was $49. I was charged $59.99 More

by AMESFAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Scott
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Patriot CDJR of Tulsa responded

Hi, my name is Joseph. I am the New Car Director. I would like to first thank you for your business on behalf of everyone here at Patriot Auto Group of Tulsa. However, we are very sorry you feel we fell short by providing us a two-star review. Please let us know if there is anything we can do to improve your experience and get this review upgraded to five stars! We look forward to helping you all for many years to come!! Please email me at jperrymore@gopatriot.com and let me know what I can do to help you out. Joseph Perrymore New Car Director Patriot Auto Group Tulsa, Ok

October 21, 2024

He was knowledgeable and the service was fast. I also got many other questions answered while I was there. More

by skdennis81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Gramm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Adams, Christopher Rodgers, Derek Childers, Ronny Roughton
October 17, 2024

This was the worst experience I have ever had with purchasing a vehicle—horrible customer service with everyone involved.. More

by michele.bass
Recommend Dealer
Yes
Employees Worked With
Ramses Rodelo-Great, Rey Pina-terrible custoomer service,called his wife while I was trying to make a puchase. Disrespected me and was rude and insulting when speaking to me. Never returned my phone calls or texts after i purchased the car , Teresa Adams
October 17, 2024

Good service, attentive, not too pushy, and willing to work within the customer’s budget. More

by androb212006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carson Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Patriot CDJR of Tulsa responded

Hi, my name is Joseph. I am the New Car Director. I would like to first thank you for your business on behalf of everyone here at Patriot Auto Group of Tulsa. However, we are very sorry you feel we fell short by providing us a two-star review. Please let us know if there is anything we can do to improve your experience and get this review upgraded to five stars! We look forward to helping you all for many years to come!! Please email me at jperrymore@gopatriot.com and let me know what I can do to help you out. Joseph Perrymore New Car Director Patriot Auto Group Tulsa, Ok

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