Patriot Chrysler Dodge Jeep Ram of McAlester - Service Center

Got right on it and completed it right away Work was completed as was required completed as was required More

Service was excellent and quick. Brittani was very nice and helpful. Check out was easy. Brittani was very nice and helpful. Check out was easy. More

I was kept advised of what was wrong with my vehicle & repair timing. Rhonda was wonderful to deal with. repair timing. Rhonda was wonderful to deal with. More

Took truck in for a simple repair and they shorted PCM which is now on back order causing truck to be down for an untold about of time. Do not recommend taking anything here. which is now on back order causing truck to be down for an untold about of time. Do not recommend taking anything here. More

No loaners so sometimes you’re stuck at the dealership for hours . Better communication With customers for hours . Better communication With customers More

Service writer was very professional and explained everything. She got me in and outta there quickly. Overall I give 10/10 this time... everything. She got me in and outta there quickly. Overall I give 10/10 this time... More

Great experience with Patriot Dodge in McAlester; especially Aaron and Isaac! Great job! We will definitely be back. especially Aaron and Isaac! Great job! We will definitely be back. More

Without an appointment, was quickly and efficiently, completed and gone! Excellent service rep and department! completed and gone! Excellent service rep and department! More

I am very disappointed with the service department. Here's a little context to show why. I brought my new 2025 RAM 1500 that I purchased in August of 2024 in because of a problem with my truck not reco Here's a little context to show why. I brought my new 2025 RAM 1500 that I purchased in August of 2024 in because of a problem with my truck not recognizing my key fob, keep in mind the truck had 5100 miles on it. They told me that it was the battery in the fob and changed the battery and sent me on my way telling me to let them know if it happens again. Well guess what, it happened again, less than 200 miles later. I called to tell them what's going on and basically got told, we're closing, sucks to be you. I showed up, before they were closing and it was a ghost town. One of the managers made a bunch of promises to "handle" me. I have bought 6 vehicles from Patriot in the last 8 years and up till just recently, I've sang their praises. So I will be there in the morning, bright and early, and if this does not get fixed, there might not be a 7th because if this is how they treat a customer who has been as loyal as I have been, then this is no longer a place I want to be associated with. More

Easiest experience ever of buying a vehicle. Respectful, easy to deal with, and accommodating! Over all a pleasant experience! Respectful, easy to deal with, and accommodating! Over all a pleasant experience! More