Patriot Chrysler Dodge Jeep Ram of Pryor - Service Center

Really feel like I didn't get the greatest deal got kinda jacked around told my salesman I wanted to pay about 18k for a truck ended up in a vehicle I owe 48k on witch is crazy the salesman ran my c kinda jacked around told my salesman I wanted to pay about 18k for a truck ended up in a vehicle I owe 48k on witch is crazy the salesman ran my credit thru so many creditors it dropped my score 15 points then I go to take it for its first free oil change they try hit us with some 20$ fee the women working wasn't very friendly as soon as I can refinance and go thru another car lot I will I'm sure I'll end up upside-down on this deal the car only worth like 28k Horrible first car buying experience bunch of crooks if ya ask me!! And iv heard way worse stories of stuff happening to other people!! More

Truly the best 'focus on the customer' dealership around! Genuinely so helpful and family friendly! Genuinely so helpful and family friendly! More

They have taken care of all our needs so far. I have told other people about this dealership. I have told other people about this dealership. More

They were very prompt and courteous. They answered all my questions and made some recommendations for some things that I need to get resolved with my vehicle, and they handled it in a ve They answered all my questions and made some recommendations for some things that I need to get resolved with my vehicle, and they handled it in a very timely manner. More

This is my dealership. Love them . I love the service department. Tell them to keep up the good work Love them . I love the service department. Tell them to keep up the good work More

Everyone was friendly and courteous and service was speedy customer lounge was very cleanly kept speedy customer lounge was very cleanly kept More

Good service, and people to work with. Joe is an awesome guy and gets things done. Joe is an awesome guy and gets things done. More

What turned out to be a positive thing went completely south right after I signed all the paperwork and getting approved. I purchased a vehicle they just received in apparently 🤦‍♂️ I'm was not cleaned o south right after I signed all the paperwork and getting approved. I purchased a vehicle they just received in apparently 🤦‍♂️ I'm was not cleaned or detailed. As soon as I get home the vehicle won't start after turning it on. Turns out they gave me the wrong remote key. I was without the vehicle for 2 weeks due to issues with the vehicle and the lack of commitment by the people at Patriot. I finally got the vehicle back into my possession for a week and sure as xxxx the vehicle won't start, stalls and dies out while driving, no ownership or help from the dealership. Now I am without the vehicle for another two weeks. I do as the finance company suggested I do. Numerous calls later I speak to a service technician named JJ who was able to get my vehicle towed for me at his expense and do the work on it. Another week goes by and I find out JJ was fired. Nothing was done to my vehicle. I'm beyond furious. I had a service tech reach out to me by the name of Joe. He actually kept me in the loop of things and was able to fix my vehicle after taking over the next day. I am thankful for him so kudos to Joe. The rest of the Patriot team, I am not impressed. The (owner) manager whoever the xxxx runs that place wouldn't take my calls nor call me back. Such a coward and a shady business man 👎 More

Very nice and helpful. However, when they did the paperwork, the car I bought was 1,000.00 dollars more than their advertised price. They always tell you to look on line fo However, when they did the paperwork, the car I bought was 1,000.00 dollars more than their advertised price. They always tell you to look on line for the price. I didn’t feel like arguing but I didn’t think that was good business practice More

My service got caught up in the service dept. firing. Hope it gets better. Very disappointed overall. No loaner cars; a great deal of confusion in the service department; extremely long wait to firing. Hope it gets better. Very disappointed overall. No loaner cars; a great deal of confusion in the service department; extremely long wait to find out it would be a week to pick up my Jeep. Then I had to keep calling and calling (rather than your employees contacting me) as to the status of my Jeep. I would have to really think about it to go there again. More