Patriot Chrysler Dodge Jeep Ram of Pryor - Service Center

We were sold a car that was not supposed to be sold. Yr service manager told us that this 2021 Buick was supposed to go to have transmission repaired. We purchased this on a Monday night, Tuesday mornin Yr service manager told us that this 2021 Buick was supposed to go to have transmission repaired. We purchased this on a Monday night, Tuesday morning I had puddle of transmission fluid on my floor. We call dealership they said bring it back. On the way back engine light came on while trying to merge into traffic then transmission started slipping so I couldn’t speed up, had semi blowing horn at us! Once we got to dealership we talked to sales manager KORY HODGES he told us we made a deal, after explaining to him what happened he said you bought it. Service manager came out & told us it would be 2 weeks to get repaired & that it never should’ve been sold. We confronted Kory again he got mad & yelled ( yr backed out) not another word he would not talk to us. I have bought a lot of cars over the yrs I’m 62 I have NEVER been treated this badly, not a I’m sorry or could we sell you a different car just “yr backed out” service manager and fiancé man both apologized & said this not how we do business. Mean while we were 50 miles from home with no car, we called my sister who is 70 to come get us to take us home. So overall how do I rate my experience, I would say the worst I have ever had & dangerous driving a car that they knew was defective. That afternoon we went and purchased a similar car at another dealership. More

Was able to find a perfect vehicle for my Daughter and a payment she can afford. Ray Pena is great as well as the rest of the staff at Patriot. we have serviced there also with great success. Would recomm payment she can afford. Ray Pena is great as well as the rest of the staff at Patriot. we have serviced there also with great success. Would recommend to anyone. More

Very friendly and courteous. Was easy to schedule warranty service. Would recommend them to anybody Was easy to schedule warranty service. Would recommend them to anybody More

We enjoy Patriot Pryor. Everyone is always professional and on time. Parts are usually in stock. Everyone is always professional and on time. Parts are usually in stock. More

I did not think I was going get a vehicle but I did with no down payment and that never happens to me so I am very happy with them. no down payment and that never happens to me so I am very happy with them. More

The dealership and staff are extraordinary. Investors bought two cars with them and will always refer them. Great experience! Investors bought two cars with them and will always refer them. Great experience! More

Very easy to deal with in service . And nice people . Very helpful for my truck And nice people . Very helpful for my truck More

No communication and horrible service. I was there for 6 hours with no communication about what was going on. This was for an oil change, tire rotation and software update. After 3 hours I I was there for 6 hours with no communication about what was going on. This was for an oil change, tire rotation and software update. After 3 hours I inquired about what was going on and was told that the person dealing with my account had left and no one knew but they would let me know. 3 hours later I finally got my vehicle returned to me after complaining to the manager. More

They sold me a truck that needed a motor. I took it back and they would just do an oil consumption test. Statesville Ford told me it was something else besides oil test it would cost me $1200 I took it back and they would just do an oil consumption test. Statesville Ford told me it was something else besides oil test it would cost me $1200 to fix then the motor blew up. They wouldn't replace the motor or the truck. Don't buy from them! More

Great bunch of people. They were so friendly and helpful. They were very knowledgeable about the vehicles and treated me with respect. They were so friendly and helpful. They were very knowledgeable about the vehicles and treated me with respect. More