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Patriot Honda
Ardmore, OK
242 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 242 reviews
September 29, 2018
Friendly staff addressed and resolved my concerns expertly. I was greeted promply uppn arrival. My transmission aeemed to be shfting rough. The tech serviced the transmission then located a setvice bulletin whi I was greeted promply uppn arrival. My transmission aeemed to be shfting rough. The tech serviced the transmission then located a setvice bulletin which covered the service cost under warranty. Voila. The problem was gone. I appreciate the help and highly recommend Fenton. More
by Mary from Lago Vista
Employees Worked With
Chad and Anthony. I dont know auto mechanic’s name.
September 27, 2018
Service department The service department does their job as far as oil and filter and tire rotation goes, anything other than that I usually take it to a non dealership The service department does their job as far as oil and filter and tire rotation goes, anything other than that I usually take it to a non dealership shop because of the expense. My car is clean when I get it back. The guys and girls are always nice and polite. More
by Werth erica 122
Employees Worked With
Cody Batts
September 03, 2018
WARNING!! I had the worst car buying experience ever!!!!! I was interested in a car online, when I drive 2 hours to purchase it, I was told I had to purchase a I had the worst car buying experience ever!!!!! I was interested in a car online, when I drive 2 hours to purchase it, I was told I had to purchase a Fenton for Life warranty for $2k that was not stated anywhere on any site! We finally got the numbers correct and I agreed to finance $14k which included their mandatory warranty! So I got to their finance department at another Fenton dealer, and Dakota proceeds to fill me in on what I think is the warranty I just had to buy! When he is done he comes in with paperwork that has me financing $17,505! Which included the extra warranty he just explained to me that I thought was the warranty I had to buy. I adamantly declined the offer and told him I would only agree to the $14k I wanted to finance at the beginning! I then asked why I had to purchase their Fenton for life warranty for $2k when this extra warranty he just explained to me covered much more and was only 1200$??? I asked if I could switch them?? Oh my! Then I had an office full of people, all of which were trying to pressure me again to buy all the warranties! I started to feel very uncomfortable and had a discussion with my car salesman, Cody Batts, and I told him I only wanted to finance $14k, And that I didn’t want anymore warranties! He comes back with another person and they finally have my original agreement in hand!!!! Well, make sure you read everything everyone, bc after I signed my 14k agreement I was then handed several other papers that I was told was a formality of what I just signed and agreed to and it wasn’t!! They slipped back in papers that had the 17,505! I trusted them and I was duped! I have now come to realize they charged me 5200$ in warranties!!!!! I was charged for their Fenton for Life warranty twice($4k)! And the extra warranty I never wanted. And no one will help me with it!!!!!!! I’ve spoke with their finance manager, Nick Tubbs, and he seems to think I just didn’t understand my paperwork!!!?? I also had Cody Batts get on the phone and he couldn’t seem to recall our conversation in the office about how uncomfortable I was being made to feel! I understood what I agreed to, I don’t understand how someone can do that to someone and not take responsibility! I asked him to look deeper into my paperwork, and if he did he would see it didn’t make sense! Why would I agree to $14k and seconds later sign another paper agreeing to $17,505???!!! And why am I financing $17,505, when my purchase totaled $15,595???!!!! Buy your Honda somewhere else!!!!!! Don’t make the same mistake I did!!!!!!!!! WARNING!!!!!!!!!!!!!!!! More
by Patelyn
Employees Worked With
Cody Batts, Nick Tubbs
August 30, 2018
Service department very friendly and got the job done quickly. Kept me informed on everything that was wrong and how long it should take to fix it. department very friendly and got the job done quickly. Kept me informed on everything that was wrong and how long it should take to fix it. More
by Kelli9284
Employees Worked With
Anthony
August 17, 2018
Honda family HONDA'S SERVICE is outstanding there work ,and cus ty omer sees and concern is amazing they never disappoint the family .Brad Fenton Honda is there fo HONDA'S SERVICE is outstanding there work ,and cus ty omer sees and concern is amazing they never disappoint the family .Brad Fenton Honda is there for all your auto needs and your safety More
by Bjballard
Employees Worked With
Shannon McGee, Dylan Webb, Mark Mapp, Charlie Brown, Cody Batts, Matt Williamson, Stephen Cox
August 07, 2018
Chad took excellent care of my vehicle Chad kept us informed stayed within the budget quoted and informed us of all the services needed for our car. Some we did, some we will wait on. He wa Chad kept us informed stayed within the budget quoted and informed us of all the services needed for our car. Some we did, some we will wait on. He was very understanding and the car was finished quicker than expected. More
by Myhonda14
Employees Worked With
Chad Scott
August 01, 2018
Pleasant experience Salesman let us test drive several cars and SUVs. They had a large selection to choose from. We found one we liked at a price we liked. Buying from a Salesman let us test drive several cars and SUVs. They had a large selection to choose from. We found one we liked at a price we liked. Buying from a dealership is never fast but the people there made the wait worthwhile. Thank you Charlie and Nick. More
by Mark
Employees Worked With
Charlie Brown, Nick Tubbs
July 31, 2018
Needed oil change and got squeezed in I live out of town and I drove my wife's car because I knew I was gonna get off early. I called morning of at 830 and was asked to take a Saturday app I live out of town and I drove my wife's car because I knew I was gonna get off early. I called morning of at 830 and was asked to take a Saturday appointment. But after telling them I needed it today because I live out of town they were able to squeeze me in and have me oil changed tires rotated and detailed in an hour. I love Fenton Honda of Ardmore More
by Zach89
Employees Worked With
Cody Batts
July 19, 2018
Easy and great service! Fenton Honda was so helpful in finding the automobile I was looking for. Great price and service, Taylor you rocked the service! Thank you for a great Fenton Honda was so helpful in finding the automobile I was looking for. Great price and service, Taylor you rocked the service! Thank you for a great used vehicle. More
by lwebb6672
Employees Worked With
Taylor Clagg
July 18, 2018
Great caring dealership The team that worked with us Taylor Tom Jackie and Matt really got in there and gave us a great deal. The first dealership that was there to make us h The team that worked with us Taylor Tom Jackie and Matt really got in there and gave us a great deal. The first dealership that was there to make us happy and not just to make a sale. They listened to our needs and really came through. I recommend any one to just let them try and have patience Rom and Taylor and Jackie will come to your needs and make you feel like a person and not a sale. More
by DonTina
Employees Worked With
Nick and Jackie, Taylor Clagg, Matt Williamson, Thomas Johnson
