Patriot Subaru
Saco, ME
Filter Reviews by Keyword
By Type
246 Reviews of Patriot Subaru
Great! Corey Creteau was knowledgeable and offered a no pressure buyer experience! Definitely recommend to anyone! Corey Creteau was knowledgeable and offered a no pressure buyer experience! Definitely recommend to anyone! More
My experience with Kris was very helpful. He was very informative with helping me try to make a decision on which vehicle would be best for me. Would definitely recommend Patriot to my friend He was very informative with helping me try to make a decision on which vehicle would be best for me. Would definitely recommend Patriot to my friends. More
Found the perfect car and price point for my needs without being pushy or over assertive. Said what they were going to do and delivered on their word. without being pushy or over assertive. Said what they were going to do and delivered on their word. More
The absolute BEST car buying experience ever. Imadhi the sales guy was so helpful and I’m definitely buying from him again specifically. Top notch!! Imadhi the sales guy was so helpful and I’m definitely buying from him again specifically. Top notch!! More
My experience at Patriot Subaru was great! Josh was very knowledgeable and communicated very well through the entire process. Josh and the rest of the Patriot Subaru staff made sure i had ever Josh was very knowledgeable and communicated very well through the entire process. Josh and the rest of the Patriot Subaru staff made sure i had everything i needed on my Forester before leaving the dealership, and have been checking up to make sure i’m still satisfied ever since! I love my Forester! More
They were very professional and did not push. Tony was amazing and very knowledgeable. Thank you Patriot Subaru for my beautiful new car! Tony was amazing and very knowledgeable. Thank you Patriot Subaru for my beautiful new car! More
I've bought my first Subaru from Patriot a few years ago. I ended up there after being disappointed by other dealerships. I would tell them my budget and they would just tell me they didn't have anything or I ended up there after being disappointed by other dealerships. I would tell them my budget and they would just tell me they didn't have anything or didn't want to waste their time. When I arrived at Patriot I was greeted by Corey who told understood my budget and had a few cars for me to look at. I ended up with a 2010 forester that fit my needs at the time. The buying process was overwhelming but I was walked through it and they understood that this was a huge purchase for me. Even though I was not buying the most expensive car on the lot I was still treated extremely well. The whole process was easy. Throughout the life of the Forrester, I had all the major services and repairs done at Patriot. The Service department was extremely helpful and compassionate. If there was ever a problem that arose you could tell they understood the gravity of the situation. One time they even covered a repair because they missed it while doing another repair. I would recommend the service department to anyone who owns a Subaru. Fast forward to now and my Forester's engine seized about a month before the holidays. I had it towed to Patriot and worked with Stefanie. She was very nice and when she told me that the engine was seized I could tell she really cared. She gave me a few options and when I expressed I would just try to buy something else she understood fully and offered to talk to the sales department on my behalf to see if they would give me anything for the blown Forester. That evening Corey called me on his day off to check in and see what I was thinking as far as a new vehicle goes. I told him I really needed a truck and told him it looks like they had one I was interested in. When I got to the dealership the next day the truck was all set for a test drive as soon as I arrived there was no waiting around. I liked the truck and all of a sudden was in the buying process. Patriot actually graciously gave me a small trade in value for the blown Forester which really helped. Knowing this was a sudden thing they even gave me time to get a down payment together. After doing all the paperwork and getting things squared away Corey helped me clean out my old Forester even though at this point it was nearing closing time. That's not to say this was exactly the best experience, A couple of things happened that really turned me off. I was extremely happy with the truck as it was exactly what I needed. I won't get into specifics but I ended up being pretty frustrated once was all said and done. Paperwork issues, bank issues, ect all add up. I expressed my frustrations to Dave the Sales manager in an email. I went into detail about what happened and why I was frustrated. He responded within five-ten minutes. I fully expected him to brush it off and go on defense with a short email. However; he wrote a very thoughtful understanding email back. I was blown away. He offered solutions that went above and beyond anything I could have expected a business to do. He even told me to give him a call when I could. He took the time out of what I assume is a busy day to help and make a situation right that he really could have just brushed off. It meant a lot to me as someone who also works in sales. The level of service that he went to is something rarely seen these days in business. He greatly changed my whole outlook on the experience and made things right. I would gladly do business with Patriot in the future and would recommend their team to anyone. Mistakes happen but its how a business handles them that matters more than anything. These guys did an amazing job making sure things were right. More
I was referred to Patriot Subaru by co-worker, more specifically to David Shoemaker, well this recommendation was one that was spot on, from my initial interaction with David right up to finance the t specifically to David Shoemaker, well this recommendation was one that was spot on, from my initial interaction with David right up to finance the team worked with was nothing but exceptional, never once was I ever made to feel rushed, pushed, or as though I was a nuisance, and the entire team took the time to have an actual conversation with me, and not just about the 2021 Crosstrek I was there for. I can say that due in part to their friendly and personable demeanor they have earned a repeat, if not lifetime customer. More