Patterson Honda

Overcharges for unnecessary "diagnostics" and vastly inflated charge for a service that did not require complex work. The service was completed elsewhere for less than half of the quoted price which cle inflated charge for a service that did not require complex work. The service was completed elsewhere for less than half of the quoted price which clearly shows how much price gouging is in effect here. Will not be returning. More

Fast and friendly. The team was great and knowledgeable. Got me in and out with no issues and even explained all that was done. They went above and beyond. Got me in and out with no issues and even explained all that was done. They went above and beyond. More

My experience each and every time I receive service at Patterson Honda is a positive one. No matter the service representative who greets me, it’s always a pleasurable one. I’ve never been disappointed. Patterson Honda is a positive one. No matter the service representative who greets me, it’s always a pleasurable one. I’ve never been disappointed. In fact, I’ve always received outstanding treatment and service! More

First time using this dealership. Service writer was polite and knowledgeable. Took a bit longer than expected for an oil change and missed the complimentary car wash I’ve always received at the dealers polite and knowledgeable. Took a bit longer than expected for an oil change and missed the complimentary car wash I’ve always received at the dealership I’m used to. More

Service was prompt and courteous. I feel I can trust whatever they tell me about my car. The courtesy car service is much appreciated. Thanks. whatever they tell me about my car. The courtesy car service is much appreciated. Thanks. More

Great service always done right brian was ama,in at letting me know what was wrong and what's going on and was always professional and curtious letting me know what was wrong and what's going on and was always professional and curtious More

Patterson’s was my only choice to go to. The service was very fast and very nice. I will definitely be coming there again. Thanks. very fast and very nice. I will definitely be coming there again. Thanks. More

I bought the vehicle and 2 hours into the trip back to Odessa the AC unit goes out on the vehicle. I took it to a local mechanic and almost 1560 dollars later the car was fixed. Patterson reimbursed me fo Odessa the AC unit goes out on the vehicle. I took it to a local mechanic and almost 1560 dollars later the car was fixed. Patterson reimbursed me for 449.00. I paid 1100 out of pocket. Your GM didn’t even have the common courtesy to even call me to discuss. I went through the salesman who was a pleasure to deal with. I would definitely purchase another car from the salesman but not from Patterson. If your GM can’t even place a call to a customer having issues with a vehicle that was purchased then Patterson will get no more business from me. Like I told the salesman…. I will be in the market for another vehicle next year and another a year or so after that. I did exactly what I said I was going to do regarding the purchase or the vehicle, drove up to Wichita Falls and picked it up. The AC went out in Anson so I had to drive the rest of the way back to Odessa in 100 degree heat. I really hope you don’t treat all your customers this way. Like I said ……… I won’t be buying from Patterson again. Michael More

Quick and friendly service. Everyone was knowledgeable and made us feel comfortable taking our car into get serviced. Was on time for our appointment which is a huge deal when you have a lot going on. and made us feel comfortable taking our car into get serviced. Was on time for our appointment which is a huge deal when you have a lot going on. More

The sales person Roni was very professional and helpful The sales person Roni was very professional and helpful from dealing with management to sending us to finance department. She helped us go through a The sales person Roni was very professional and helpful from dealing with management to sending us to finance department. She helped us go through all set up with new car. Dealership was also clean More