Purchased a brand new Ford Windstar from this dealer back in 1999. Performed routine required maintenance at the dealer for a couple of years. The engine siezed in the minivan shortly after we put 50,000 miles on it. Paul Clark Ford's service manager, a guy, a grouchy old guy maching around in an Army airborne sweater, was combative and argumentive when we tried to get the delership to help us defray the costs of rebuilding the engine. They could've easly went to bat for us at Ford Motor but instead he told us "we don't make any money on those cars anyway" and that it was our fault the minivan's engine siezed so tough luck. What a way to keep those customers happy Paul Clark!
It was our fault for buying a Ford, which we'll never do again. And it was out fault for buying a vehicle from this lousy dealer, which we'll never do again. I would not recommend this dealer or the Ford brand to anyone.
I'm buying Japanese from now on!