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Paul Conte Cadillac - Service Center

Freeport, NY

4.6
1,339 Reviews

1,339 Reviews of Paul Conte Cadillac - Service Center

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June 01, 2021

Been doing business with Paul Conte for years and have never been disappointed with anyone or anything!I have recommended this dealership to many friends and they too have been delighted!!! More

by schshlpres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2021

Always a good visit at Paul Conte. All the workers are always nice and friendly. I Just wish it was a little cheaper or we received more discounts. Thx More

by Gillijag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Rudden
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The guy that helped me does not have a picture. He was very nice
May 31, 2021

One of the reasons I purchased my car at the dealership is because the service department is top notch. Do you make an appointment and they keep it for you and anything you need with the car they’re willin More

by jeffd4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2021

Made the appointment during the week for Saturday morning. Had some errands to do and left my cellphone number with them . They called me sooner than I thought. Service was excellent and everyone wa More

by mynana1026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021

A great place to buy a car and of course to service. All employees are very attentive to your needs Highly recommend Paul Conte Cadillac. More

by chevydan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021

Very pleased with the customer service dept. Very pleasant people to deal with.The wait time is very quick and the price is very reasonable . More

by donwilliam4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
4.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Brendler in Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blaise Curci
May 25, 2021

My personal experience with Ponte Cadillac is not great I had a problem after buying my XT5 2021 cadillac they.took a month before the problem was fixed They provided me loner but i have some limitations wit More

by ywanss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2021

The reason for the 3 stars is it took a week to fix the problem and when I got the car back it had 80 additional miles on it. The service rep was very nice and gave me a loaner car while they worked on min More

by Chuck23
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Paul Conte Cadillac responded

Thank you for the feedback. We are having an issue finding you in our records from just your user name. Generally speaking when parts are on order, it can take some time to complete your vehicle repair due to shipping delays. It is also not uncommon to extensively test drive a vehicle after the repair is done. If you have any other questions please contact me. Shai Nadav Service Manager 5163781130

May 18, 2021

Great service department. Brought my vehicle in for scheduled maintenance. Fast and efficient service team. Service department has a quality atmosphere with friendly and competent advisors. More

by LB
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2021

My husband brought our car in service. He really appreciated the great service. I believe the person he worked with was Danny. I will do an update if this is the incorrect person. Overall everyone a More

by suminah.mcfadden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
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