1,339 Reviews of Paul Conte Cadillac - Service Center
Problems were addressed and I was out before my estimated time. For the most part I always get good service.Nothing bad to report on. time. For the most part I always get good service.Nothing bad to report on. More
I had a constructive conversation with Shai about a problem with my wheels and a past service mishap. He was very responsive to my questions offering many options for me to improve on my car's (2017 CT problem with my wheels and a past service mishap. He was very responsive to my questions offering many options for me to improve on my car's (2017 CTS) ride. He offered to pick of my car and bring me a loaner, I felt he was genuinely concerned about satisfying me and finding a solution to the wheel/tire dilemma. He willingly put in a lot of time discussing and satisfying my concerns without me feeling rushed. I am confident the he and his crew will follow through to resolve the issue as they have in the past with general service and repairs. I am also thankful to the friendly, professional service reps, who have helped me over the years. More
The work is dun verry professional.u don’t have to worry about that.Paul Conte is on your side thank you.for the service.vehicle perform very well. about that.Paul Conte is on your side thank you.for the service.vehicle perform very well. More
John and Danny great guys clean restrooms & waiting room. All repairs Dun well Car washed windshield wiper full check air in tires paper matThank you Bob Gunther. All repairs Dun well Car washed windshield wiper full check air in tires paper matThank you Bob Gunther. More
Excellent service and extremely easy to make an appointment. I have two Cadillac’s and never any problem getting the work done right. Thank you. appointment. I have two Cadillac’s and never any problem getting the work done right. Thank you. More
Excellent service always. But the charge for holding the Excellent service always. But the charge for holding the loaner a day or two after the car is ready I’ll never pay that sorry. Excellent service always. But the charge for holding the loaner a day or two after the car is ready I’ll never pay that sorry. More
I brought my 2017 CTS to have the front-left rim straightened out. After the job was done and bill paid, I received my car in the front lot and had to deal with several noticeable problems: I straightened out. After the job was done and bill paid, I received my car in the front lot and had to deal with several noticeable problems: I would like to commend the gentleman, Chris, for his help, friendliness, and professionalism on resolving these minor problems on the spot. Also, I thank Dan for his help during the week, offering me a loaner in a more than reasonable time frame. I gave him only a two-day request. The service manager even reached out to me personally to check up on the service. More
Superb,very professional.made sure that all my issues with the vehicle were resolved before returning it.Danny made sure to keep me up to date as to status of my repair. with the vehicle were resolved before returning it.Danny made sure to keep me up to date as to status of my repair. More
I was disappointed the negotiated unlimited services and NYS inspections was not put in writing, but, rather I was told i needed to rely on the Paul Conte reputation. NYS inspections was not put in writing, but, rather I was told i needed to rely on the Paul Conte reputation. More
First, darling with Ryan is a pleasure. He is kind, understanding and efficient. My situation was taken care of right away and I was able to leave in a reasonable time. understanding and efficient. My situation was taken care of right away and I was able to leave in a reasonable time. More