Paul Miller Ford
Lexington, KY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 PM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
By Type
Showing 80 reviews
My experience at Paul Miller started off great, largely thanks to Brenna. She was an outstanding salesperson—always willing and happy to help, courteous, and professional throughout the entire process. She thanks to Brenna. She was an outstanding salesperson—always willing and happy to help, courteous, and professional throughout the entire process. She made everything easy and truly represented the dealership well. The finance team was also helpful and efficient, making the overall sales experience seamless. Unfortunately, the parts and service department has been a different experience. While they are currently helping me with my vehicle, the overall attitude of the department has been lackluster. Phones aren't answered professionally, employees appear disengaged, and there's a general lack of eagerness to assist. The combination of these things makes it an anxious experience each time I go in. Compared to service departments at other dealerships, they've missed the mark. The lack of commitment to a common goal is apparent when observing the department, and I think with some improvement in culture and accountability, they could provide a much better experience. Hopefully they get there. Brenna and the sales team earned five stars from me. The service department brings the overall rating down. More
We had a great experience at Paul Miller! Everything was very smooth and as fast as possible. We already had an idea what we wanted to look at, Will made it super easy to get things done and Everything was very smooth and as fast as possible. We already had an idea what we wanted to look at, Will made it super easy to get things done and made the process as smooth as possible. More
I absolutely love my new 2025 Bronco Sport! It is exactly what I was looking for and Jacob did a wonderful job helping us with the purchase of my vehicle. Definitely looking forward to continui It is exactly what I was looking for and Jacob did a wonderful job helping us with the purchase of my vehicle. Definitely looking forward to continuing business with Paul Miller Ford in the future and I would recommend Jacob for all your car buying needs! More
Jake was very helpful and knowledgeable. We were very pleased to have him assist us in our car search. We were very pleased to have him assist us in our car search. More
Brenna was an amazing help! My son’s first vehicle purchase was great because of her! My son’s first vehicle purchase was great because of her! More
Jacob the salesman is wonderful. I purchased the vehicle online. Paul Miller Ford delivered the vehicle to my home!! The buying process was smooth and easy. After the sale, Jacob sti I purchased the vehicle online. Paul Miller Ford delivered the vehicle to my home!! The buying process was smooth and easy. After the sale, Jacob still reached out to ensure everything is ok. From sales to financing to delivery, Paul Miller Ford is a 10 out of 10! Thank you Jacob!! More
Brenna was awesome to work with! Made the entire experience pleasant and professional. Highly recommend her Made the entire experience pleasant and professional. Highly recommend her More
Jacob at Paul Miller Ford was so great to work with! He answered all of our questions and helped us find the exact car we wanted. I’d highly recommend him and the entire team at the dealership. He answered all of our questions and helped us find the exact car we wanted. I’d highly recommend him and the entire team at the dealership. More



