Paul Miller Ford
Lexington, KY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 PM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
By Type
Showing 103 reviews
I just want to thank you for all you did for me and my wife in helping us buy the car yesterday. Your excellence, kindness and cooperation meant the world to us. You are a very good person inside and out wife in helping us buy the car yesterday. Your excellence, kindness and cooperation meant the world to us. You are a very good person inside and out. It sure helped us greatly. I told the guys you did an excellent job and were the best we have had at a car buying experience. We were tired and excited at the same time but was worn out when we got home. Again , thank you so much for all your work and help and being very kind to us. You are the best...... Sincerely, Bobby Carr More
Eddie was great and easy to work with. He’s also very easy to contact and was not pushy whatsoever. He’s also very easy to contact and was not pushy whatsoever. More
After talking to Rob in service, I felt taken care of , I just knew he would fix my JAYCO Motorhome back to where it was at before the vandalism someone did to it. He’s kept me updated and that’s a blessin just knew he would fix my JAYCO Motorhome back to where it was at before the vandalism someone did to it. He’s kept me updated and that’s a blessing! I trust him and Paul Miller Ford! I will recommend them every time! Thanks Rob !❤️. Linda Shelburne More
My experience at Paul Miller started off great, largely thanks to Brenna. She was an outstanding salesperson—always willing and happy to help, courteous, and professional throughout the entire process. She thanks to Brenna. She was an outstanding salesperson—always willing and happy to help, courteous, and professional throughout the entire process. She made everything easy and truly represented the dealership well. The finance team was also helpful and efficient, making the overall sales experience seamless. Unfortunately, the parts and service department has been a different experience. While they are currently helping me with my vehicle, the overall attitude of the department has been lackluster. Phones aren't answered professionally, employees appear disengaged, and there's a general lack of eagerness to assist. The combination of these things makes it an anxious experience each time I go in. Compared to service departments at other dealerships, they've missed the mark. The lack of commitment to a common goal is apparent when observing the department, and I think with some improvement in culture and accountability, they could provide a much better experience. Hopefully they get there. Brenna and the sales team earned five stars from me. The service department brings the overall rating down. More
We had a great experience at Paul Miller! Everything was very smooth and as fast as possible. We already had an idea what we wanted to look at, Will made it super easy to get things done and Everything was very smooth and as fast as possible. We already had an idea what we wanted to look at, Will made it super easy to get things done and made the process as smooth as possible. More
I absolutely love my new 2025 Bronco Sport! It is exactly what I was looking for and Jacob did a wonderful job helping us with the purchase of my vehicle. Definitely looking forward to continui It is exactly what I was looking for and Jacob did a wonderful job helping us with the purchase of my vehicle. Definitely looking forward to continuing business with Paul Miller Ford in the future and I would recommend Jacob for all your car buying needs! More
Jacob the salesman is wonderful. I purchased the vehicle online. Paul Miller Ford delivered the vehicle to my home!! The buying process was smooth and easy. After the sale, Jacob sti I purchased the vehicle online. Paul Miller Ford delivered the vehicle to my home!! The buying process was smooth and easy. After the sale, Jacob still reached out to ensure everything is ok. From sales to financing to delivery, Paul Miller Ford is a 10 out of 10! Thank you Jacob!! More



