Paul Miller Motor Company

Excellent Customer Service Time to complete service was faster than what I expected and had experienced at other dealerships. The waiting room was awesome along with having mult Time to complete service was faster than what I expected and had experienced at other dealerships. The waiting room was awesome along with having multiple TV’s, the cafe was a very nice touch. More

Above Expectation!Excellen Service I bought a 2016 Ford Fusion. My wife and I were so impressed with Caleb Causey. I came to Paul Miller this Saturday, February 3. A couple of agents/re I bought a 2016 Ford Fusion. My wife and I were so impressed with Caleb Causey. I came to Paul Miller this Saturday, February 3. A couple of agents/reps passes by and never even entertained or ask me a question.if i need something. I waited for few minutes, thinking in my mind that its just the same car sales company who doesn't know and value Customer Service. Initially, i was very disappointed. But after waiting for few minutes, a guy far from me waived and smile and approached me and my family. I told him i need a car for work, He got the plan, step by step, a well thought strategy. A perfect example of a a great Salesman. Impressive. It was not just about sales. He raises the bar about Customer Service. From Technical know-how, selling skills, building good customer relationships and making you feel special and important. He even provided me candies which i needed as I am diabetic. He cares with his customer.. This guy nailed it. I must say, he did a pretty excellent job. I can tell because I was in Sales too. Indeed, this guy is gifted. I hope all car sales rep is like him. I learned a lot. I told him I will be back and i will look for him when i trade my SUV for a new one. I encouraged everyone reading this reviews, Check Caleb!, 100% sure you will go out satisfied with your car and customer service. I am happy with Paul Miller. Before, i forget, the girl who finishes the sales was so good, she;s commendable as well and it was beyond my expectation too. Many thanks. You guys make our day! More

Wonderful service! Service was quick, easy and friendly! In was in and out in an acceptable time frame. Waiting area nice and clean. Staff provided wonderful customer se Service was quick, easy and friendly! In was in and out in an acceptable time frame. Waiting area nice and clean. Staff provided wonderful customer service. More

Turned in lease and got a new car Absolutely can not say enough about how helpful Catie Cartee was during my last few months of my lease. She went above and beyond in helping me find t Absolutely can not say enough about how helpful Catie Cartee was during my last few months of my lease. She went above and beyond in helping me find the perfect vehicle to turn my lease back on and purchase. David Richardson was also a huge help on purchase day. He made sure to help me with all the technical aspects of my new car :) More

Excellent Service! Good hours, fast service, friendly employees, and good quality work! I always make the hour drive from Maysville to Lexington to Paul Miller! Wally al Good hours, fast service, friendly employees, and good quality work! I always make the hour drive from Maysville to Lexington to Paul Miller! Wally always comes out and talks to me one on one as what service is needed done to my truck, but I never feel pressured. I like that. More

Fast.. Friendly .. everything is explained before service I have enjoyed great service each and every time. The check in is quick, the waiting area is good and coffee and water is provided. I have enjoyed great service each and every time. The check in is quick, the waiting area is good and coffee and water is provided. More

Oil change I normally do all my own oil changes. I recieved a coupon in my email for a oil change. I decided since it was 8 degrees outside, I would just let the I normally do all my own oil changes. I recieved a coupon in my email for a oil change. I decided since it was 8 degrees outside, I would just let them do it. The service was great and everyone was very friendly. Next time the weather is nasty, I will be back. More

Purchasing a new SUV was a joy. R.J. Murphy was phenomenal. Having to purchase a SUV was very easy with his help. He was a fantastic salesman and was a delight to do business with R.J. Murphy was phenomenal. Having to purchase a SUV was very easy with his help. He was a fantastic salesman and was a delight to do business with. I'm a customer for life! More

. Had a oil change. They got me in and out very fast. They did a good job. Very clean rest rooms and waiting room. Oil & filter change and tire rotation. They got me in and out very fast. They did a good job. Very clean rest rooms and waiting room. Oil & filter change and tire rotation. More

Quick service Got an oil change and I was pretty much in and out after I was told it was a two hour wait. Didn’t even take that long maybe hour max. Got an oil change and I was pretty much in and out after I was told it was a two hour wait. Didn’t even take that long maybe hour max. More