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Paul Miller Motor Company
Lexington, KY
897 Reviews
Paul Miller has been serving Kentuckians since 1953, thriving under the same ownership for more than 60 years and three generations. Paul Miller offers a great selection of vehicles from Ford and Mazda, as well as numerous certified pre-owned makes and models in the Paul Miller AutoOutlet locations in Lexington. With its Fortune Commercial Collision and QuickLane service departments servicing all makes and models six days a week and Fortune Collision Centres located in Lexington, Frankfort, Nicholasville, Georgetown and Winchester, Paul Miller is dedicated to providing exceptional service to customers each and every time and are always welcomed with a five star experience.
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November 04, 2017
Professional Salesman Seriously looking for a F 150 pickup and found the best deal at Paul Miller, Matt Mulls was the best. He was very professional, answered all questio Seriously looking for a F 150 pickup and found the best deal at Paul Miller, Matt Mulls was the best. He was very professional, answered all questions, and thoroughly explained clearly each step of the purchase. Came home (two hours away) with a new vehicle that we love. This is our second purchase here and definitely would trade with them again! More
by jerribob
Employees Worked With
J Stephen Tevis, Matt Mullins, Taylor Moody
November 03, 2017
I always receive top quality service from Quicklane! I have done business with Paul Miller for years. They have always done great work for me at honest rates. Just ask for Wally Branson. I have done business with Paul Miller for years. They have always done great work for me at honest rates. Just ask for Wally Branson. More
by Mot Nottus
Employees Worked With
November 01, 2017
Service Manager was great, but The service manager was great and compassionate, The service advisor was not. I was rushed off The phone without a detailed explanation of my vehicle The service manager was great and compassionate, The service advisor was not. I was rushed off The phone without a detailed explanation of my vehicle issues and charged for a diagnosis on my car with the very minimum repair of a failed battery was overlooked by the service advisor. What else could have been overlooked?? This resulted in my decision to reach out to management. The service manager replaced my battery out of compassion and customer sevice. My car is less than 3 yrs old and was told I have a transmission problem. The repair price for the torque converter was the price of a new transmission($2600)!! I purchased my car in April of 2015. It is a 2014 Ford Escape. I have had recall repairs and wire harness repairs since purchasing this vehicle. I feel like a vehicle this young should not have an issues of this magnitude. This being my 1st Ford is showing me this will probably be my last. More
by KymiD
Employees Worked With
Rodney Adkins was great, Brittany Key
October 28, 2017
Fast and Friendly!! Dropped my vehicle off to have a recall repair done. Service department got me in and out quickly with no problems. They are very professional! Dropped my vehicle off to have a recall repair done. Service department got me in and out quickly with no problems. They are very professional! More
by Miconic
Employees Worked With
Rebecca Blevins
October 27, 2017
Taurus serviced while I was served. LADIES DAY is well worth it! My Taurus gets the works while I get served lunch and can do a little "me" shopping. If you haven't been to ladies day, I LADIES DAY is well worth it! My Taurus gets the works while I get served lunch and can do a little "me" shopping. If you haven't been to ladies day, I encourage you to try it. Get there early to enjoy the various vendors. I think they start packing up about 2. More
by Taurus blues
October 23, 2017
AutoButler & Oil Change on my 2017 Fusion Another EXCELLENT service by the Gang at Paul Miller Ford !!!!!!! They had me in and out with a quickness and I was on my way North up I-75 to enjoy t Another EXCELLENT service by the Gang at Paul Miller Ford !!!!!!! They had me in and out with a quickness and I was on my way North up I-75 to enjoy the Pumpkin Show in Circleville. More
by JATR
October 20, 2017
oil change No appointment this morning, pulled in quick garage and sit for about 20 mins and they said I was done. That is the fasts I have been in and out. No appointment this morning, pulled in quick garage and sit for about 20 mins and they said I was done. That is the fasts I have been in and out. More
by Rickey Lee Hampton
Employees Worked With
Dont see his picture and dont remember his name.
October 19, 2017
Ford Focus 5000 mile check up I had the 1st appointment of the day and showed up early expecting to wait. But Wally and his team were there ready to go and got me out quickly! I had the 1st appointment of the day and showed up early expecting to wait. But Wally and his team were there ready to go and got me out quickly! More
by Sherri Brown
Employees Worked With
October 18, 2017
I got my Ford fusion serviced. Wally got me in and out in a timely manner. He’s very personable and has great customer service skills. I will be back at Paul Miller sometime soon. Wally got me in and out in a timely manner. He’s very personable and has great customer service skills. I will be back at Paul Miller sometime soon. More
by Brent Fatemi
Employees Worked With
October 14, 2017
Fast, quality service Great service that was faster than expected. Erie was professional and courteous plus he over delivered on making me feel valued as a customer. Than Great service that was faster than expected. Erie was professional and courteous plus he over delivered on making me feel valued as a customer. Thanks for making my service visit exceptional. More
by C Polly
Employees Worked With
Ernie
