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Paul Miller Motor Company
Lexington, KY
897 Reviews
Paul Miller has been serving Kentuckians since 1953, thriving under the same ownership for more than 60 years and three generations. Paul Miller offers a great selection of vehicles from Ford and Mazda, as well as numerous certified pre-owned makes and models in the Paul Miller AutoOutlet locations in Lexington. With its Fortune Commercial Collision and QuickLane service departments servicing all makes and models six days a week and Fortune Collision Centres located in Lexington, Frankfort, Nicholasville, Georgetown and Winchester, Paul Miller is dedicated to providing exceptional service to customers each and every time and are always welcomed with a five star experience.
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Showing 897 reviews
September 23, 2017
Good experience Took my Ford pickup in for service. No wait time for tech to write up order. I asked to have it checked to see what was needed. Tech returned after me Took my Ford pickup in for service. No wait time for tech to write up order. I asked to have it checked to see what was needed. Tech returned after mechanic had inspected & gave me a list of items that needed attention. I informed him what I wanted done and appreciated there was no pressure to do other items. Nice waiting area, free WiFi, and work was timely done while I waited & truck was returned washed. More
by GBoy
Employees Worked With
September 21, 2017
Brittany Key is the BEST I can honestly say Brittany is the greatest. She gives over100%. Few others have ever been so helpful. Honestly if she isn’t there I try not to I can honestly say Brittany is the greatest. She gives over100%. Few others have ever been so helpful. Honestly if she isn’t there I try not to go in. She is a real credit to your service department. More
by Sheri Hennig
Employees Worked With
Brittany Key
September 13, 2017
Greg Adams Greg Adams was very helpful and friendly and knowledgeable. Great atmosphere. They performed all that was asked of them and all was explained to me. Greg Adams was very helpful and friendly and knowledgeable. Great atmosphere. They performed all that was asked of them and all was explained to me. More
by lisa
Employees Worked With
Greg Adams
September 05, 2017
I highly recommend. Very happy with my purchase. Only problem I have with the Edge is that the reverse sensor system is not working. I hoped that this flaw was addressed Very happy with my purchase. Only problem I have with the Edge is that the reverse sensor system is not working. I hoped that this flaw was addressed before I closed the purchase. Perhaps the sales department did not bring this flaw to the service department attention, or the service department missed this issue during inspection. More
by Mark D
Employees Worked With
Skipper Smith
September 02, 2017
5 Star Experience We had an awesome experience buying our new Ford Explorer. Beau Smith was a 5 star representative and made us enjoy our day and feel totally comforta We had an awesome experience buying our new Ford Explorer. Beau Smith was a 5 star representative and made us enjoy our day and feel totally comfortable throughout the whole experience. We would highly recommend anyone to go see Beau Smith. He will take care of you! More
by Story Family
Employees Worked With
Beau Smith
September 02, 2017
Great. I in was in and out in lest than 2 hours with a new car. Beau Smith was outstanding. I told him what I wanted and got it. I in was in and out in lest than 2 hours with a new car. Beau Smith was outstanding. I told him what I wanted and got it. More
by rwwroyal
Employees Worked With
Beau Smith
September 01, 2017
Great service at PM Mazda. Had my CX-5 in for a recall repair and oil change. Katie was great. Everyone polite and professional. Thanks. Excellent experience. Love my Mazda Had my CX-5 in for a recall repair and oil change. Katie was great. Everyone polite and professional. Thanks. Excellent experience. Love my Mazda! More
by mazda2015
Employees Worked With
Shawn Brock
August 30, 2017
Bought a new car! Great sales staff! Very helpful and gave me a great deal!! Would recommend to to all my friends to buy a car at Paul Miller Mazda!! Great sales staff! Very helpful and gave me a great deal!! Would recommend to to all my friends to buy a car at Paul Miller Mazda!! More
by Kellbellrn83
Employees Worked With
Kyle (sales), Howard Kendrick, Shawn Brock
August 29, 2017
Paul Miller Service is second to none My vehicle needed extensive warranty work, and Jennifer went above and beyond to take care of everything for me. I cannot say enough about Jennifer's My vehicle needed extensive warranty work, and Jennifer went above and beyond to take care of everything for me. I cannot say enough about Jennifer's timely responsiveness, effective management of my ordeal, and overall attention to getting my vehicle back on the road ASAP. I wouldn't take my Ford anywhere else for service. Also, the location is very convenient... being relatively close to downtown. P.S. It makes me sad to see a 1-star review on Paul Miller on this site because they were too busy to change a battery immediately. Give me a break. They're busy because they are good at what they do! More
by Brian - Lexington, KY
Employees Worked With
August 27, 2017
Oil change Very courteous and nice people at Paul Miller Ford. I brought my car in for an oil change and a free car wash. The wait time was minimum and the custo Very courteous and nice people at Paul Miller Ford. I brought my car in for an oil change and a free car wash. The wait time was minimum and the customer service was greatly appreciated, several people offered me water and something to eat while I waited. More
by Hettdogg68
Employees Worked With
Michael Hicks
