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Paul Miller Motor Company

Lexington, KY

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897 Reviews
Paul Miller has been serving Kentuckians since 1953, thriving under the same ownership for more than 60 years and three generations. Paul Miller offers a great selection of vehicles from Ford and Mazda, as well as numerous certified pre-owned makes and models in the Paul Miller AutoOutlet locations in Lexington. With its Fortune Commercial Collision and QuickLane service departments servicing all makes and models six days a week and Fortune Collision Centres located in Lexington, Frankfort, Nicholasville, Georgetown and Winchester, Paul Miller is dedicated to providing exceptional service to customers each and every time and are always welcomed with a five star experience.
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975 East New Circle Road

Lexington, KY

40505

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Showing 897 reviews

July 27, 2017

First Oil Change My first oil change went very well. I didn't feel a thing --- except great comfort sitting in the air-conditioned waiting area and reading. My car was More

by tobym
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Schmidt
Jul 28, 2017 -

Paul Miller Motor Company responded

We are so happy to hear that your first oil change was a comfortable & excellent experience for you! We truly appreciate you, your kind words, and for being a member of the Paul Miller Family!

July 19, 2017

Saleman We came out to Paul Miller looking for a used Truck. Got Dave he show use what we needed. He was very nice to work with. More

by jennie12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Linebaugh
Jul 21, 2017 -

Paul Miller Motor Company responded

Thank you for your kind words about Dave & your excellent experience! We are happy to welcome you to the Paul Miller Family!

July 18, 2017

Oil Change Made appointment online. In and out in less than 45 minutes. This enabled me to make it to a meeting in NKY in plenty of time. Wally was great to work More

by JBH
Recommend Dealer
Yes
Employees Worked With
Wally Branson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2017 -

Paul Miller Motor Company responded

JBH- We are so happy to hear that we were able to accommodate, not only your vehicle's needs, but your busy schedule as well! We appreciate your kind words, and look forward to having you back for your next scheduled service!

July 15, 2017

First Rate My wife actually was the customer and stated she had never been treated so well. The staff were courteous, pleasant and efficient. We have no problem More

by GB2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Key
Jul 17, 2017 -

Paul Miller Motor Company responded

We appreciate the kind words from you and your wife! We look forward to having you back for your next service visit!

July 14, 2017

Second car from Paul Miller Part of the reason for buying again from Paul Miller is the service., I gladly trust my new mustang to the service department. They are fast and are More

by lizbethdell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know who ,because several people helped me!
Jul 17, 2017 -

Paul Miller Motor Company responded

It is so great to hear that the customer service you have received from our Service Department, was excellent enough to bring you back to work with our sales team in purchasing your new Mustang! We appreciate your continued business and kind words! Thank you for being such a valued member of our Paul Miller Family!

July 14, 2017

Recall issues Service was fantastic as always. Just dropped off my car and a few hours later I received a phone call letting me know what was fixed. Just that easy. More

by bwolfinbarger
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wally Branson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Blevins
Jul 17, 2017 -

Paul Miller Motor Company responded

We are so happy to hear your experience was "courteous and quick"! We look forward to having you back for your next visit!

July 12, 2017

Always the best Trusted service. Quality parts. Excellent communication. I deal with other dealerships for other brand cars, Paul Miller is the best. Coordinated th More

by Phil Jeter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Blevins
Jul 12, 2017 -

Paul Miller Motor Company responded

Phil, we appreciate your kind words & are so happy to hear that we are able to make your "life easier"! We look forward to having you back for your next visit!

July 03, 2017

My first new car!! Dave did a wonderful job of helping me find the right car for me. The practical side of me wanted a car that gets great gas mileage and fit my budget. More

by Sherri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Linebaugh
Jul 03, 2017 -

Paul Miller Motor Company responded

It is great to hear that Dave was able to get you the car that you were looking for, and explained all of it's features thoroughly! We are happy to welcome you to the Paul Miller family!

July 03, 2017

New car purchase Charles Davis was our sales consultant he was very friendly, professional and knowledgeable about the vehicle. He made the buying experience very rela More

by Leon Byram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2017 -

Paul Miller Motor Company responded

Leon, We are happy to hear that Charles was able to give you a relaxing and easy 5 STAR experience! We are happy to welcome you as a member of the Paul Miller family! Thank you for your kind words!

July 01, 2017

Great salesperson that is fast, friendly, professional I bought my first car from Paul Miller on June 26th, 2017. Arrived 9am, immediated greeted by Travis, who was very knowledgeable and friendly. I went More

by ywl359
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Baney
Jul 03, 2017 -

Paul Miller Motor Company responded

We are so happy to hear that Travis was able to give you a 5 STAR experience! We welcome you to the Paul Miller Family, and look forward to seeing you again at your first scheduled maintenance!

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