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Paul Miller Motor Company

Lexington, KY

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897 Reviews
Paul Miller has been serving Kentuckians since 1953, thriving under the same ownership for more than 60 years and three generations. Paul Miller offers a great selection of vehicles from Ford and Mazda, as well as numerous certified pre-owned makes and models in the Paul Miller AutoOutlet locations in Lexington. With its Fortune Commercial Collision and QuickLane service departments servicing all makes and models six days a week and Fortune Collision Centres located in Lexington, Frankfort, Nicholasville, Georgetown and Winchester, Paul Miller is dedicated to providing exceptional service to customers each and every time and are always welcomed with a five star experience.
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975 East New Circle Road

Lexington, KY

40505

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Showing 897 reviews

June 29, 2017

Wally is all about Customer Service Wally is the best of the best. He is very professional. I trust him with my Toyota Rav 4 . Very honest and customer focused. That is why I take my veh More

by Cookey
Recommend Dealer
Yes
Employees Worked With
Jun 29, 2017 -

Paul Miller Motor Company responded

It is great to hear that you always leave with a smile! We take pride in putting our customers first, and providing 5 STAR experiences to all members of the Paul Miller Ford family!

Jun 30, 2017 -

Paul Miller Motor Company responded

We are so happy to hear that Wally takes excellent care of your Rav4! We truly value you as a member of the Paul Miller Family, and can't wait to have you back!

June 28, 2017

Fast, Friendly, Professional for my New Escape Took my Escape in for a routine oil change/service per mileage and a slow leak in my left rear tire. Wally let me know about the cabin and engine com More

by Towles, B D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Atwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wally Branson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Linebaugh
Jun 29, 2017 -

Paul Miller Motor Company responded

Hello! We are happy to hear that Wally was able to take such great care of you! Keeping you and your vehicle safe is top priority! We look forward to having you back!

June 28, 2017

Go-To Service Center for my Ford Very friendly staff and thorough service work every time. There is no other place I would take my Explorer than Paul Miller Ford. A+ Service Center!! More

by PeterK87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Atwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wally Branson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2017 -

Paul Miller Motor Company responded

Thank you for such positive words! We are grateful to have the opportunity to serve you with A+ service! We look forward to having you back!

June 25, 2017

Paul Miller Mazda Does It Right Paul Miller Mazda always gives me the best service. My appointment time is always kept. I'm in and out in good time and they service my vehicle bett More

by ryanjones99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hicks
Jun 27, 2017 -

Paul Miller Motor Company responded

Thank you so much for your kind words! We strive to be as efficient and effective as possible when serving our customers. We are happy to have you as a member of the Paul Miller Family!

June 23, 2017

Initial Service Had first service done on new vehicle. Micheal was very helpful and friendly. Service was quick and efficient. Highly recommend this service center an More

by UKfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hicks
Jun 27, 2017 -

Paul Miller Motor Company responded

We are honored to have had the opportunity to serve you and your new vehicle. There is no greater compliment than a recommendation or referral - and for that, we truly thank you!

June 23, 2017

Did some warranty work and was well satisfied Wally is a professional. I trust him with both our Ford products. Very honest and customer focused. That is why I take my vehicles there More

by LTCP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wally Branson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2017 -

Paul Miller Motor Company responded

We are so happy to hear that you have been able to place your trust in Wally for all your service needs! We are truly grateful to have you as a member of the Paul Miller Family!

June 23, 2017

Traveling troubles I would definitely recommend this service center. I was on a trip hauling a horse trailer and two horses and began to have truck trouble. I contacted More

by Horse mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Atwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2017 -

Paul Miller Motor Company responded

We are so happy to hear that we were able to get you, and your horses, back home safely! Thank you for your kind words, and look forward to serving you again - if you are ever back in the area!

June 20, 2017

2017 Ford Edge Purchase Bought a 2017 Ford Edge. Great person to work with and made it easy to purchase a vehicle. Made it stress free and made sure we were happy with everyt More

by KC123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Atkins
Jun 20, 2017 -

Paul Miller Motor Company responded

We are happy to hear of your stress-free, 5 STAR experience when purchasing your 2017 Edge with us! We appreciate your business and your kind words! Welcome to the Paul Miller Family!

June 11, 2017

Awesome Dealership Incredible truck buying experience. The staff is very friendly and accommodating. I drove all the way down from Cincinnati for a 2016 F-150 that had e More

by F150_Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Finn, Monica Feigel
Jun 12, 2017 -

Paul Miller Motor Company responded

We are so happy to hear of your EXCELLENT experience with our sales team. The F-150's are beautiful trucks, and we are honored to have helped you find the exact one you were looking for! We look forward to having you back in for your first service!

June 10, 2017

Pleasant and nice folks I was very pleased and everyone was very nice and explained the service that was needed. I will return in July for additional service. Thanks More

by Alharover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sawyer
Jun 12, 2017 -

Paul Miller Motor Company responded

We are happy to hear that you had an excellent experience with our service team! We look forward to having you back in July!

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