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Paul Miller Motor Company

Lexington, KY

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897 Reviews
Paul Miller has been serving Kentuckians since 1953, thriving under the same ownership for more than 60 years and three generations. Paul Miller offers a great selection of vehicles from Ford and Mazda, as well as numerous certified pre-owned makes and models in the Paul Miller AutoOutlet locations in Lexington. With its Fortune Commercial Collision and QuickLane service departments servicing all makes and models six days a week and Fortune Collision Centres located in Lexington, Frankfort, Nicholasville, Georgetown and Winchester, Paul Miller is dedicated to providing exceptional service to customers each and every time and are always welcomed with a five star experience.
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975 East New Circle Road

Lexington, KY

40505

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Showing 897 reviews

June 07, 2017

Great Good people and waiting area is nice. Great Great Great Great Ford Fan "Fast service " Fast service for my 2014 Ford Fiesta, they found it was out More

by Junemath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wally Branson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2017 -

Paul Miller Motor Company responded

We are so happy to hear that you are pleased with our service department! We are happy to have you as a member of the Paul Miller Ford Family, and look forward to seeing you next time!

June 04, 2017

Fast service for my 2014 Ford Fiesta, they found it was out of alignment so that was fixed and I was on my way. Always a pleasure to leave my car in capable hands. More

by Ford Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Finn
Jun 06, 2017 -

Paul Miller Motor Company responded

Ford fan, we are so happy to have been able to help you get back on the road, safely and quickly! We look forward to having you back!

June 02, 2017

Great service Excellent service, as always. That's why I'm a return customer for sales and service. Was surprised that service at 20,000 miles included recommendati More

by rwh
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wally Branson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2017 -

Paul Miller Motor Company responded

RWH, We truly appreciate and value you as a member of the Paul Miller Family! The service recommendations are to keep you and your loved ones as safe as possible. From our family to yours, we appreciate your continued business & look forward to your next visit!

June 01, 2017

Warranty Repair & Service Everyone that I encountered while I was at Paul Miller Ford was friendly and very professional. They listened to my requests and were accommodating. I More

by Jason.Shields
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jennifer Atwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2017 -

Paul Miller Motor Company responded

Jason! We are so happy to have provided you with an excellent experience! We are honored to have you as a member of the Paul Miller Family!

May 31, 2017

Oustanding Salesperson Paul Miller Auto Group is very lucky to have Jesse Hurst as an employee. If it wasn't for Jesse help, I would have gotten up and walked out; without b More

by larryga99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Hurst
Jun 06, 2017 -

Paul Miller Motor Company responded

Larry, we appreciate your business and the kind words about Jesse! He is a true asset to our group!

May 24, 2017

Ford Service at its Best Each time I've visited everyone has been very friendly, very helpful and the service has been timely. Will use them Eveytime I need service More

by S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wally Branson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2017 -

Paul Miller Motor Company responded

Thank you very much for you positive words! We truly value you as a member of the Paul Miller Family!

May 20, 2017

purchased new Mazda MX5 After the disappointment over an incorrect internet price, Taylor Watson and the GM contacted me and apologized profusely for the mistake. They promi More

by Professor Day
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Atwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Marshal, The Rev, Rick Portwood, Taylor Watson
May 23, 2017 -

Paul Miller Motor Company responded

Professor Day, We are so happy to hear that you are pleased with your experiences at Paul Miller Mazda. We are 100% dedicated to service with a passion and doing the RIGHT thing. We are honored to welcome you to the Paul Miller Mazda Family, and look forward to having you back for routine maintenance!

May 18, 2017

Purchased a 2011 Toyota Sienna We pulled into the lot and immediately meNt up with Deeno. He was so helpful, we came looking for a specific vehicle and he took us right to it. He ga More

by Dave67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deeno, David Wilson
May 18, 2017 -

Paul Miller Motor Company responded

We are so happy to hear that Deeno was able to find you what you were looking for! We appreciate your business and the time you have taken to leave us such positive feedback! Welcome to the Paul Miller Family!

May 17, 2017

Best car buying experience ever ! From the time we got out of our car it was awesome . Sales people could have not been more friendly. Howard Kendrick helped us & answered every questi More

by Lisab63
Friendliness
Recommend Dealer
Yes
Employees Worked With
Howard Kendrick
May 18, 2017 -

Paul Miller Motor Company responded

Thank you so much for your feedback! We love having Howard on our team! If there is anything we can do in the future, just ask!

May 15, 2017

Fast friendly service Service department was very helpful in fixing our problem. We were visiting our daughter in Kentucky from West Virginia Parked our car at her house f More

by Service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 18, 2017 -

Paul Miller Motor Company responded

We are happy to hear that we were able to help you out in your time of need! Thank you for kind words!

May 18, 2017 -

Paul Miller Motor Company responded

We are so happy to have been able to help you in your time of need! Thank you for your kind words!

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