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Paul Miller Motor Company

Lexington, KY

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897 Reviews
Paul Miller has been serving Kentuckians since 1953, thriving under the same ownership for more than 60 years and three generations. Paul Miller offers a great selection of vehicles from Ford and Mazda, as well as numerous certified pre-owned makes and models in the Paul Miller AutoOutlet locations in Lexington. With its Fortune Commercial Collision and QuickLane service departments servicing all makes and models six days a week and Fortune Collision Centres located in Lexington, Frankfort, Nicholasville, Georgetown and Winchester, Paul Miller is dedicated to providing exceptional service to customers each and every time and are always welcomed with a five star experience.
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975 East New Circle Road

Lexington, KY

40505

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Showing 897 reviews

March 12, 2017

Great Folks These guys are awesome. I always enjoy the folks at Paul Miller Ford. Polite. Courteous. The auto butler service is amazing and I wouldn't get a vehic More

by babykitty4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wally Branson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2017 -

Paul Miller Motor Company responded

Thank you very much!

March 06, 2017

Service for Ranger with 189,800 miles. We took my 2004 Ranger in for works package. I know there were other issues. Wally gave great advice on priority of other repairs needed. More

by popo1944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wally Branson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2017 -

Paul Miller Motor Company responded

Hello! We are pleased to hear we could help with your 2004 Ranger. We look forward to seeing you again in the future!

March 04, 2017

1 year service Prompt and fast service like all my past experiences with the service group. Ms. Matthews was very efficient and fast taking care of my needs. More

by The Bull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison Matthews
Mar 07, 2017 -

Paul Miller Motor Company responded

Hello! We are happy to hear how pleased you are with the service! We look forward to seeing you again in the future!

March 01, 2017

Courteously, helpful and knowledgable. I bought a 2017 Ford F250. Sam and Jeremy did a great job, very professional and I was very pleased. I'm happy with my new truck. I will recommend the More

by Romanford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Webb
Mar 07, 2017 -

Paul Miller Motor Company responded

Hello! Thank you so much for your feedback! We hope you enjoy your 2017 Ford F250 and look forward to seeing you in the future!

February 17, 2017

Friendly and Affordable Very friendly staff and very affordable prices. We found a great deal on the internet and they beat that price to earn our business. Excellent custome More

by Matt1121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Settles
Feb 23, 2017 -

Paul Miller Motor Company responded

Hi Matt, we are so happy you had a great experience with us! We look forward to working with you again in the future!

February 16, 2017

New Ford Escape Mr. Davis and the whole staff helped us in our purchase. We are well please with our Ford Escape and would recommand Paul Miller to anyone. More

by Roy Montfort
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2017 -

Paul Miller Motor Company responded

Thank you so much for your feedback! We are pleased to know you are enjoying your Ford Escape! We look forward to working with you in the future!

February 06, 2017

They WILL scam you ladies! My wife took our FORD in for an oil change and brake pads. She left with a 450 dollar charge. 300 more than it should have been. They changed the More

by CT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The employees are great..
Feb 09, 2017 -

Paul Miller Motor Company responded

CT, we are so sorry you and your wife had an unpleasant experience. We appreciate your feedback and will work with the team directly to get this resolved. Thank you.

February 06, 2017

Greeted quickly and courteously upon arrival. Greeted promptly and courteously upon arrival. Service was completed in a reasonable time. Details of the services performed were explained thoroughl More

by Jerry Cecil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherri Thomas
Feb 09, 2017 -

Paul Miller Motor Company responded

Sherri, we are pleased to know you had a great experience with us! We hope to see you and your F150 in the future!

February 02, 2017

Auto Butler Did a great job on the Auto Butler treatment on my 2014 F-150. I use Paul Miller for all my service needs. Thank you all! More

by fordfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wally Branson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2017 -

Paul Miller Motor Company responded

We are so happy to hear about your experience with us! We hope to see you again in the future. We really appreciate your feedback!

January 25, 2017

Happy with all my service Everyone was very helpful and knowledgable. I worked mostly with Dave Linebaugh (sp?) and was very pleased. I am happy with my new car and will br More

by Freestyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wally Branson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Linebaugh
Jan 26, 2017 -

Paul Miller Motor Company responded

Katie, we are so happy to hear you enjoyed your experience with us! We hope to see and work with you soon.

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