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Paul Miller Motor Company

Lexington, KY

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897 Reviews
Paul Miller has been serving Kentuckians since 1953, thriving under the same ownership for more than 60 years and three generations. Paul Miller offers a great selection of vehicles from Ford and Mazda, as well as numerous certified pre-owned makes and models in the Paul Miller AutoOutlet locations in Lexington. With its Fortune Commercial Collision and QuickLane service departments servicing all makes and models six days a week and Fortune Collision Centres located in Lexington, Frankfort, Nicholasville, Georgetown and Winchester, Paul Miller is dedicated to providing exceptional service to customers each and every time and are always welcomed with a five star experience.
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975 East New Circle Road

Lexington, KY

40505

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Showing 897 reviews

January 17, 2017

First oil change and tire rotation on 2017 Fusion. Purchased a 2017 Fusion with all the bells and whistles. Amazing and fun to drive vehicle, Just had first oil change and service also amazing. Ready More

by Bill,C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey
Jan 19, 2017 -

Paul Miller Motor Company responded

We are pleased to know you are happy with your new 2017 Fusion! Thank you, we look forward to working with you in the future!

January 11, 2017

Excellent Service Department First time using Paul Miller for service on my work truck. Sherry done an excellent job with handling all aspects of my service which usually a major More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Thomas
Jan 19, 2017 -

Paul Miller Motor Company responded

We are glad to hear you enjoyed your first time experience! We are happy to know we can keep your F150 maintained and serviced properly. Thank you, we look forward to your next service!

January 06, 2017

Beau Rocks!!!! Thank you so much Beau! I'm so happy with my car. You did everything you could do to make sure we was happy. Thanks again we will be back. More

by Mrsmorris2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Murphy
Jan 19, 2017 -

Paul Miller Motor Company responded

We are so happy to hear you enjoyed your experience! Thank you, and we look forward to working with you again in the future!

December 31, 2016

Dave Linebaugh is excellent. Dave Linebaugh is why I bought my Ford F-150. The man has all the knowledge of the product he is selling. EVERY question asked was answered, and there More

by lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Linebaugh
Jan 02, 2017 -

Paul Miller Motor Company responded

Lisa, Welcome to the Paul Miller Family! We are happy to hear that Dave has provided you with a 5 STAR experience! We pride ourselves on excellent customer service and ultimate product knowledge! We are excited to have you back for your first free oil change!

December 29, 2016

Butler Service & Routine Maintenance My 2012 Edge is in excellent condition due to the wonderful folks at Paul Miller of Lexington. Casey always calls me to go over suggested maintenance More

by Donnab0723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Smith
Jan 02, 2017 -

Paul Miller Motor Company responded

Donna, We are happy to hear that Casey takes such great care of you. 5 STAR Customer service always our top priority! We appreciate your kind words and recommendations. We'll see you at your next visit!

December 21, 2016

"Works Package" for 2013 Escape. Without an appointment, I visited Service for the "Works Package" for my 2013 Explorer. The resulting check list revealed a couple of items in need o More

by Marion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 02, 2017 -

Paul Miller Motor Company responded

Marion, We are happy to hear that we were able to identify and correct any issues that your vehicle may have had. We look forward to seeing you at your next oil change!

December 10, 2016

45K maintenance Had the 45K maintenance done on my 2014 Ford. Wally was great to work with again. Explained the outcomes of the tests and what needed to be done. Feel More

by EBrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wally Branson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2017 -

Paul Miller Motor Company responded

EBrown, We truly appreciate your business and the time you have taken to share your positive experience! We look forward to seeing you again!

December 07, 2016

Go Beau go! I totaled my car and was needing to get into something fast along with the affordability. Beau was awesome! He laid out all of my options, worked hard More

by Hey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Murphy
Dec 09, 2016 -

Paul Miller Motor Company responded

Wow! We are so sorry to hear your first vehicle was totaled but are glad to hear Beau was able to turn your situation around! We are so lucky to have Beau! We hope you are loving your new vehicle and are glad to have you in the Paul Miller Family!

December 07, 2016

Fantastic Service! I finally got my dream car, all thanks to Beau Murphy!!! I knew what car I was interested in, called on the way to Paul Miller and Beau had it sittin More

by AHuffman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Murphy
Dec 07, 2016 -

Paul Miller Motor Company responded

We are so happy to hear of your 5 STAR experience with Beau! We are so lucky to have him and the rest of our amazing team and are glad you got to see him in action! We hope you are loving your new vehicle and welcome to the Paul Miller Family!

December 06, 2016

1st Time Service Greeted promptly in service area and taken care of quickly without an appointment for an oil change and tire rotation. And all while being able to re More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wally Branson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2016 -

Paul Miller Motor Company responded

We are so glad to hear your service experience was 5 STAR and that you had a comfortable wait in the waiting area! Thank you so much for taking the time to share it with us and we are happy to have you in the Paul Miller Family!

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