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Paul Miller Motor Company

Lexington, KY

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897 Reviews
Paul Miller has been serving Kentuckians since 1953, thriving under the same ownership for more than 60 years and three generations. Paul Miller offers a great selection of vehicles from Ford and Mazda, as well as numerous certified pre-owned makes and models in the Paul Miller AutoOutlet locations in Lexington. With its Fortune Commercial Collision and QuickLane service departments servicing all makes and models six days a week and Fortune Collision Centres located in Lexington, Frankfort, Nicholasville, Georgetown and Winchester, Paul Miller is dedicated to providing exceptional service to customers each and every time and are always welcomed with a five star experience.
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975 East New Circle Road

Lexington, KY

40505

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Showing 897 reviews

December 03, 2016

Great experience. Good people, atmosphere, price, wait. Been there several times and it is always the same good service with nice people in a comfortable waiting area. More

by Kball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Atwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2016 -

Paul Miller Motor Company responded

Thank you so much for sharing your 5 STAR service experiences with us! We are so glad that we have been able to help you with your service needs and look forward to helping with anything that may come up in the future!

November 30, 2016

Excellent service and interaction about what was happening with my car. I was very please with my car repair. I used the shuttle service and was pleased. More

by countryboy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Britney in service department was helpful and professional
Dec 02, 2016 -

Paul Miller Motor Company responded

We are so happy to hear of your 5 STAR service experience at Paul Miller Auto Group! We are so glad you enjoyed your time with us and look forward to seeing you for any future needs you may have!

November 30, 2016

Service of used Expedition purchased For some reason I have the worst luck when it comes to automobile purchases and this vehicle somehow fell through the cracks when it came to warranty More

by JohnnyLexKy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Atwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Ables
Nov 30, 2016 -

Paul Miller Motor Company responded

We are so lucky to have Jennifer and the rest of our amazing team that work so hard to give each customer a 5 STAR experience! We are happy to hear that a bit of bad luck was able to be turned around with her! We look forward to seeing you for any future needs you may have!

November 29, 2016

great service, great employees. I took my cmax in for oil change and auto butler everything was outstanding.sales service attention to detail all was outstaning,and i would suggest P More

by Alison Schaffer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
geof, David Schmidt
Nov 30, 2016 -

Paul Miller Motor Company responded

We are so happy to hear about your 5 STAR service experience here at Paul Miller! Thank you so much for sharing it with us and we look forward to seeing you for any future needs you may have!

November 21, 2016

Awesome Service Had my car serviced for an oil change. Staff was great/friendly. All service personnel was respectful/helpful. If you are looking for the number one f More

by FORD#1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Atwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wally Branson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Hicks, David Schmidt
Nov 21, 2016 -

Paul Miller Motor Company responded

Wow! Thank you so much for the amazing review! We are are grateful to have all of our amazing service team members who leave a lasting 5 STAR experience with our customers! We look forward to seeing you again for any future needs you may have!

November 17, 2016

Great experience! I was referred to Beau by a friend. Funny thing is the car I ended up purchasing was her aunts car previously! What a small world here in Lexington. More

by Happycustomer2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Murphy
Nov 18, 2016 -

Paul Miller Motor Company responded

We are so happy to hear of your 5 STAR experience here at Paul Miller Auto Group! We are so lucky to have Beau and the rest of our amazing team! We hope you are loving your new vehicle and welcome to the Paul Miller Family!

November 16, 2016

Work done quickly Good review with Casey Smith of car's status. Car was washed and waiting for me when the work was completed. Waiting area was comfortable with choic More

by abcdefg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Smith
Nov 18, 2016 -

Paul Miller Motor Company responded

We are so happy to hear Casey and the rest of our service team were able to help you with all your service needs and that you were comfortable in the waiting area! We are happy to have provided you with a 5 STAR experience!

November 15, 2016

Great car, great deal, great people Beau and Sam were amazing. We got a vehicle better than the one we wanted for less money. I liked that they were easy to get along with and didn't pre More

by Charrod86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Murphy
Nov 16, 2016 -

Paul Miller Motor Company responded

We are so happy to hear of your 5 STAR experience at Paul Miller Auto Group! We are so lucky to have Sam, Beau and the rest of our amazing team that make the car buying process so easy! Welcome to the Paul Miller Family we hope you are loving your new vehicle!

November 04, 2016

Excellent I got in line at the quick lane and Casey said the wait was short.and The wait was short the work was good thanks More

by Tc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey smith
Nov 07, 2016 -

Paul Miller Motor Company responded

Thank you so much for taking the time to share with us your experience at Quick Lane! We are so glad Casey was able to help you and we provided a 5 STAR experience!

October 26, 2016

My experience was perfect Dave did a great job. He got my car in and out quickly. Very exceptional experience from the service writers to the techs. Plus they washed my car! More

by Jacobc_22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Schmidt
Oct 28, 2016 -

Paul Miller Motor Company responded

We are so lucky to have David and the rest of our team who work to provide every customer with a 5 STAR experience! We are so happy to hear you loved your experience and it always is an extra perk to have a freshly cleaned vehicle!

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